University Collision - Pullman

4.9 (1,002reviews)
97%
2530 S. Grand Ave,  Pullman,  WA  99163

In operation 9 years.

Auto Body Repair, Collision Repair, Insurance Company Approved Repairs, Unibody Repairs, Frame Repairs, Bake Booth Painting.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,002)

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Repair Quality

You all went above and beyond on my car repair!

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Repair Quality

Excellent! Looks like brand new!!

Customer Service

They are thorough and honest. I really enjoyed working with them.

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My friend who was with me even got out of the car and looked it over as well!

Repair Quality

Customer Service

When I picked it up, it looked wonderful. The paint looked perfectly matched and blended in.

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Repair Quality

They were great, did a phenomenal job. Would recommend.

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They did a good job but I would caution them to make sure the estimator does a thorough job of estimating the work.

Repair Quality

While I am very satisfied with the actual work, the attitude and argumentative nature of the estimator when I pointed out two areas that were missed left me dismayed and disappointed in his professionalism. The management went above and beyond to make sure I was a satisfied customer. They get a 7 primarily because of the estimator but they also broke a piece inside the rear window, which they notified me of and did not charge me for.

Customer Service

10 for manager but 5 for estimator.

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Outstanding service!!

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They did a great job!

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They did a great job! Thanks much!!

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I'm super happy with the car! Looks so much better than before!

Customer Service

Great people and nice to deal with in a stressful time.

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Absolutely would recommend them and go back

Repair Quality

Very satisfied !!! Jim was super nice and they did a great job on the car

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Absolutely!!

Repair Quality

Excellent job and service! Will call Allstate to let them know!

Customer Service

Terrific! Answered phones, called back when they said, called Enterprise for car rental, etc.! Always polite, smiling and courteous! NO complaints! Above and beyond most in past!

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Repair Quality

it seems the gaps on either side of rear door are not even. Also found masking paper/tape inside of fuel door. Discovered when went to fill with gas.

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