University Collision - Pullman

4.9 (998reviews)
98%
2530 S. Grand Ave,  Pullman,  WA  99163

In operation 9 years.

Auto Body Repair, Collision Repair, Insurance Company Approved Repairs, Unibody Repairs, Frame Repairs, Bake Booth Painting.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (998)

Likely to Recommend

Repair Quality

Customer Service

They did a very professional job.

My Experience

Great customer service and a job well done. Would highly recommend to anyone.

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Repair Quality

The service was impeccable.

Customer Service

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Repair Quality

Accommodating and helpful. I was on a tight deadline and they were able to fix my car in time.

Customer Service

Very helpful with loaner vehicles. Customer service was amazing. They were able to answer all my questions and offer alternatives options if something was not available

Returned Clean

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Repair Quality

THE SATISFACTION OF THE WORK HAS ALWAYS BEEN GOOD.

Customer Service

REALLY ENJOY WORKING WITH THE ENTIRE STAFF.

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Repair Quality

The customer service and communication were great!

Customer Service

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Repair Quality

They did an excellent job.

Customer Service

Returned Clean

My Experience

⭐️⭐️⭐️⭐️⭐️ 5-Star Review for University Collision I can't say enough good things about University Collision. From start to finish, they made what could have been a stressful situation completely smooth and hassle-free. Their professionalism stood out immediately—everyone I interacted with was courteous, knowledgeable, and clearly committed to excellent customer service. They took care of everything: worked directly with my insurance company, provided a clear and accurate estimate, and made the drop-off and pick-up process incredibly simple. I especially appreciated the way they kept me informed every step of the way and were always available to answer questions or explain next steps. The team also gave honest, helpful advice about the repairs and what to expect. When I got my car back, it looked brand new—flawless work and attention to detail. If you're looking for a body shop that’s professional, efficient, and customer-focused, I highly recommend University Collision. They turned an inconvenient accident into an easy, well-managed experience.

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Repair Quality

always friendly service, quality work

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Repair Quality

Was excellent.Thanks.

Customer Service

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ALWAYS AMAZING WORK! THANKS AGAIN!

Customer Service

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Repair Quality

Very satisfied.

Customer Service

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My Experience

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Customer Service

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Repair Quality

All the staff is amazing to deal with and very professional. I recommend this company to anyone I will be back

Customer Service

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Repair Quality

University collision was able to provide a quote over the phone, the work was done quickly, and they handled the coordination for dealership calibration of my new windshield.

Customer Service

Returned Clean

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Repair Quality

Customer Service