Uptown Auto Body of Racine

4.9 (294reviews)
97%
3808 20th Street,  Racine,  WI  53405
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In operation 30 years.

Family owned Since 1996, Uptown Autobody provides full service automotive body repairs. Uptown Autobody's attention to detail, outstanding customer service and quality workmanship are just a few reasons why generations of customers prefer Uptown Autobody.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Call
Email

Reviews (294)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, outstanding communication, and impressive timeliness. Many highlight that repairs were completed ahead of schedule, with vehicles returned looking brand new. The front desk staff receives frequent commendations for being welcoming, professional, and knowledgeable. Customers appreciate the continuous updates throughout the repair process, describing communication as seamless and thorough. The quality of repairs is repeatedly described as impeccable, with several noting their vehicles looked better than before their accidents. A few customers noted isolated concerns, including repairs not being completed correctly and front desk demeanor, as mentioned directly in their feedback. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
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"Everything was repaired beautifully, and all computer functions were just right. Great work done carefully, ..." Read more
"Wonderful Service!! Truck looks like it just came off the Showroom Floor!! Progress Updates and all Questions answered promptly!! ..." Read more
"Everything looks great. The whole team was very professional and the job was done in the timeframe ..." Read more
"... vehicle was delivered back to us on the date promised. The vehicle looked really good. We appreciate the service." Read more
"... you always expect when dealing with car repairs. Their efficiency and attention to detail truly stood out. What impressed me the most was their customer service. ..." Read more
"Was ready on time and maybe even before the date"
"My car was 3 days early"
"Repair looks great, work was done extremely fast. Lots of Communication from start to finish. I will certainly come back ..." Read more
"Before it was expected."
"Early by a few Day's!!"
"Great communication every step of the repair process. Timely responses to questions and quality work. Very ..." Read more
"Amazing communication and service of your vehicle! Very very personal and accommodating!!! Amazing place ..." Read more
"... away and were able to take my truck in the same day. Communication was excellent throughout the entire process, with almost daily updates, and the repairs were completed ..." Read more
"A job well done, communication about what would be done was spot on and indeed was accurate. Prompt service and final ..." Read more
"The communication is great. I heard from them updating me a lot. The manager is smart , quick to listen ..." Read more

My Experience

My Experience

Great service

My Experience

I’ve brought my car to Uptown Auto in the past and I was satisfied with their work . That’s why I bought my car to them again. They did a good job and customer service was great.

Likely to Recommend

Repair Quality

I am satisfied with the service I received from UPTOWN AUTO.Customer service was friendly and helpful

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Incredible job

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Great job almost looks new inside and out thanks again.

My Experience

Very knowledgeable and pleasant people.

My Experience

Nikki was a huge help! She took care of the whole process like a true professional! The work was perfect, and I would take my car there again.

My Experience

My Experience

Great service and great people!

My Experience

My Experience

My Experience

I couldn’t make my exact appointment time but they were very accommodating. I will definitely go to Uptown Auto for any future repairs!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Repair looks great, work was done extremely fast. Lots of Communication from start to finish. I will certainly come back if I ever need any more repairs.

Likely to Recommend

I will tell everyone

Repair Quality

THEY ARE GREAT !!!!!!

Customer Service

Diddo from the last comment

Kept me Informed?

Yes

Ready on Time?

Yes

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