Gerber Collision & Glass - Racine

4.8 (2,524reviews)

96%

(262) 583-4595

9501 Washington Ave, Racine, WI 53406

96%

See Photos

9501 Washington Ave
Racine, WI 53406

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Gerber Collision & Glass - Racine

See Photos

9501 Washington Ave
Racine, WI 53406

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 85 years, 8 years at this location.

Gerber Collision & Glass - Racine offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	8:00 am - 12:00 pm

* Holiday hours may differ.

Acura

Honda

I-Car

Call

Website

Reviews (2,524)

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Rating

2,171 Customers Rated

5 Stars

75.5% Complete

(1905)
4 Stars

6.5% Complete

(164)
3 Stars

1.3% Complete

(32)
2 Stars

1% Complete

(24)
1 Star

0.4% Complete

(10)
< 1 Star

1.4% Complete

(36)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding communication, with frequent text and phone updates keeping them informed throughout the repair process. The quality of repairs was a major highlight, with many noting their vehicles looked brand new upon return. Timeliness was another strong point, as numerous customers reported their vehicles were completed ahead of schedule. The complimentary interior and exterior cleaning surprised and delighted many customers. A few customers noted areas for improvement directly from their experiences, including occasional delays, minor repair issues requiring return visits, and isolated concerns about incomplete repairs or misaligned parts.

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Service Quality
Timeliness
Communication

"... front office staff and my specific case manager, the communication was top-notch. They made the entire process seamless by handling everything—they coordinated ..." Read more

"'Perfection' is my best description of your quality work! What a beautiful job! I am so pleased and I've been ..." Read more

"... Collision and Glass. They worked with my schedule, were clear and transparent about what work needed to be done and the cost, told me when to expect my vehicle, ..." Read more

"... bolts for components that were replaced. Upon others. The work is no where near factory standard and I won't be liable for 1 star work when my lease ..." Read more

"The service and speed in which my vehicle was taken care of is impressive. The staff is very kind, efficient and professional."

"It was ready 4 days before it was expected"

"Over 2 weeks earlier than expected"

"The vehicle was returned a couple weeks before it was promised"

"The date was continuously pushed back. First for the broken glass, then I was supposed to pick it up on Saturday ..." Read more

"My vehicle was completed 10 days before the estimated time. I was very impressed with that."

"We loved the text updates, the regular updates about where we were in the process, and the willingness to answer questions and help ..." Read more

"Communication was excellent. When we picked up the car it was spotless inside and out and the repair was ..." Read more

"Great coustomer service and transperancy on what was going on with repair. Over all highly satisfied with the repair ..." Read more

"Wonderful service. Kept me updated and took care of everything. Excellent staff. The repair is flawless, and my car is so clean. ..." Read more

"I wasn't notified when an estimated date of it being completed"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication