Gerber Collision & Glass - Milwaukee/13th St.

4.8 (1,365reviews)
97%
3940 S 13th St,  Milwaukee,  WI  53221
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In operation 85 years, 6 years at this location.

Gerber Collision & Glass - Milwaukee/13th offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Ford
Honda
Hyundai
I-Car
Infiniti
Kia
Nissan
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Reviews (1,365)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality collision repairs, with many noting their vehicles looked brand new upon return. Timeliness was a standout strength, as numerous customers highlighted that repairs were completed ahead of schedule. Regular text and phone updates were widely appreciated, keeping customers informed throughout the repair process. Staff were frequently described as friendly, professional, and courteous. A few customers noted concerns including occasional delays, minor paint or trim issues, and communication lapses, as mentioned directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"Gerber Collision did an awesome job of repairing my vehicle. Im satisfied of their work. I recommend Gerber Collision ..." Read more
"Was an excellent experience. Workmanship and customer relations was exceptional. Was kept informed as to the progression of the repair. ..." Read more
"My vehicle was done several weeks ahead of time. The staff were friendly and professional. They even ..." Read more
"They did a great job went beyond expectation & were very easy to work with- they made a bad situation ..." Read more
"... GERBER! You kept me informed every step of the way and gave me my vehicle back better than ever!" Read more
"Finished 9 days earlier than quoted. Thank you!"
"The delay on finishing is my only issue; repair is great. As the part could have been ordered when I signed ..." Read more
"... appeared repairs would be done on time, and then delays pushed back the completion date." Read more
"It was ready 10 days early which was awesome. As a result, I didn't have to rent a car which saved ..." Read more
"Took only a week instead of two."
"The team was great in communicating details of the repair as well as providing timely updates on projected ..." Read more
"I got a text and a phone call. Was great to be informed and in the loop of the status of work being done."
"Very difficult to get a hold of. Not having a direct line to the shop was very inconvenient, and I was often ..." Read more
"I feel like the text updates were like 12 or 25 hours behind."
"Continuous updates throughout the repair process"

My Experience

My Experience

Very good service and wonderful repairs we have used them before and it is easy to work with them

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Team at Gerber were professional, timely and the work was quality. Would use their services again

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

THANKS FOR THE QUICK RESPONSE, AND THE COMPLETION OF THE COLLISION!! I WOULD DEFINITELY RECOMMEND YOU TO OTHER PEOPLE WHO NEED REPAIRS TO THEIR VEHICLES. THANKS AGAIN FOR YOUR SERVICE!!

Likely to Recommend

Repair Quality

Pleased with the quick and satisfying results of my Honda Accord repairs earlier this week. Will refer others to you in the future.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Hello. I tried driving my car today and for some reason the driver side seatbelt will not loosen and I cannot even use it as it is on its tightest setting. This was never an issue before, but it is now. When I was rear ended as part of the accident, the seatbelt pulled me back pretty hard. I wonder if the retracting mechanism was damaged also in the collision. It has been several hours since I tried using the seatbelt again and it still is tight and will not loosen. I only drive the car once when I picked it up on Thursday. Today (Saturday) was the second time I drove the car, and I am now having this problem. I plan to come back on Monday to see if this could be resolved. Thank you so much.

My Experience

Amazing work done in a timely manner

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

I am incredibly satisfied with the constant updates was wonderful as well as communication from your company I also appreciate you working with me and the insurance company. Ensure I got everything covered that needed to be. It was a great experience.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Nice people. Daily communication. Positive experience overall.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I was very happy with the work done! Everything looks so perfect! I love it!

Likely to Recommend

I would recommend anyone who’s looking for repairs! I was so pleased!

Repair Quality

Very happy with the final result!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great updates and communication

Likely to Recommend

Absolutely recommend this location and hablan Español!

Repair Quality

First time ever having to take our vehicle to gerber collision, we are both extremely happy we did! Don’t doubt taking your vehicle to gerber you will NOT regret it! Thank you for the great service and going above and beyond!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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