Gerber Collision & Glass - Milwaukee/Douglas Ave.

4.7 (1,904reviews)
96%
6301 W Douglas Ave,  Milwaukee,  WI  53218

In operation 85 years, 5 years at this location.

Gerber Collision & Glass - Milwaukee / Douglas Ave offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,904)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for proactive communication, including regular text and phone updates throughout the repair process. Timeliness was a strong highlight, with numerous customers pleasantly surprised by early completions. Staff professionalism, friendliness, and helpfulness were frequently commended. Several customers also appreciated the unexpected bonus of having their vehicles cleaned inside and out. A few customers noted areas for improvement, including more consistent update frequency, occasional delays beyond estimated dates, and isolated concerns about repair completeness or interior cleanliness upon pickup.
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"... and completed the repairs in a timely manner. The quality of their work was outstanding, and my car looks and drives great. I truly appreciate their professionalism, ..." Read more
"My repairs were flawless and I was amazed. Wouldnt even know I was in a car accident."
"... pick it up! They did better than I couldve imagine, not only fixing the exterior, but also detailing and cleaning the interior and giving it an exterior car ..." Read more
"... so impressed with their service there and how they went beyond what they were supposed to do I couldn't believe it when I went to pick up my truck and it ..." Read more
"... first time client I received a detailed estimate, expertly handled insurance claims and a very professional repair job; looks dealership new." Read more
"The Gerber team was so communicative and transparent throughout the process, creating a stress-free environment. I didnt have ..." Read more
"Excellent communications from start to finish. Excellent workmanship. Our good fortune, no supply issues so ..." Read more
"Thanks for the great communication. I appreciated getting a phone call when there was a significant change in the repair charges, as well ..." Read more
"... The work was done perfectly and ahead of schedule. They sent me daily updates to keep me apprised of the status, so there was never any guesswork needed. ..." Read more
"There was little to no communication on their end. Three different delays all of which I called to find out ..." Read more

Likely to Recommend

Gerber Collision and Glass does great work. The results are showroom quality and good as new.

Repair Quality

Beautiful results!

Customer Service

Friendly, knowledgeable, and efficient.

Returned Clean

My Experience

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Repair Quality

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Returned Clean

My Experience

My headlight is not working car still sounds like something is loose when you drive it mirror not working

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Repair Quality

Customer Service

My Experience

Chris Zdroik is extremely thorough and excellent at communication, which is the reason why we continue to come back to Gebert collision. I have referred several people to him and will continue to do so.

Likely to Recommend

Repair Quality

Chris and his crew are great

Customer Service

I have now received three surveys from Gerber collision. I filled out the previous two.

Returned Clean

My Experience

You guys got on the job and did what you had to and I really appreciate that and the professional manner in which your secretary took care of me to explained everything very well thank you 😊

Likely to Recommend

Because you guys did a great job and very professional thank you again 😊

Repair Quality

You all did a wonderful job

Customer Service

Returned Clean

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Repair Quality

A little more communication on status would have been appreciated.

Customer Service

A little more outgoing/ friendliness would be nice.

Returned Clean

Likely to Recommend

Yes, I will recommend people to your shop

Repair Quality

Thank you for fixing my car. I really do appreciate it, Bud it's very reliable. The service is very nice and I appreciate everything.You guys did and thank you

Customer Service

Thank you for fixing my car

Returned Clean

My Experience

My Experience

Took weeks for me to schedule this repair and I had to keep calling Chris to find out when the hail damage expert would be available. Once my vehicle got to the shop, I appreciated the updates and having them deliver my car to my home once it was completed was amazing!

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My Experience

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Repair Quality

I’m very satisfied with your work. The car looks great with just a few scratches in the inside of the car. Will recommend you to other customers. Thank you very much. I appreciate it.

Customer Service

I’m very satisfied with your work. The car looks great with just a few scratches in the inside of the car. Will recommend you to other customers. Thank you very much. I appreciate it.

Returned Clean

My Experience

Very good

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Repair Quality

Customer Service

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My Experience

I like that they kept me updated on my vehicle and staff was very nice.

My Experience

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Repair Quality

Did a really nice job on my car.

Customer Service

Returned Clean

My Experience

Great service

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Customer Service

Great

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Repair Quality

Customer Service