Gerber Collision & Glass - Milwaukee/Douglas Ave.
In operation 85 years, 5 years at this location.
Gerber Collision & Glass - Milwaukee / Douglas Ave offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Service Quality
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
I found a few scratches that were not on my car before turning it in. I know MY car and I don't have time for the rebuttal. On a positive note, my car was fixed early.
Customer Service - 5.0/5.0 -
The office people were nice.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Having my dash wiped off and my car vacuumed out was a very nice touch
My Experience - 5.0/5.0 -
Great experience, and my car turned out great
My Experience - 5.0/5.0 -
Great communication,1st class operation, Joel did a great job in updating the project from start to finish. I will use these guys again, however, the hope I don’t have to. 5 stars!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job & excellent customer service! Very friendly environment
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Good Morning, I am reaching out regarding my truck, which I dropped off at your repair facility on August 28 through my insurance company’s recommended repair program. When I dropped the vehicle off, I was given an estimated repair time of approximately 10 days. The repair ultimately took 30 days to complete. During most of that time, I had to rent a vehicle at my own expense, using the discount available through my insurance claim. Because the repair took approximately three times longer than originally estimated, my rental costs became considerably higher than I had anticipated. I understand that unexpected delays can sometimes occur during a repair. However, given the significant difference between the original estimate and the actual completion time, I would like Gerber to review the circumstances surrounding the delay and determine what assistance or reimbursement may be available toward the additional rental expenses I incurred. I also have concerns about the condition of my truck after the repair. Since picking it up yesterday, I have noticed that the remote-start system is no longer working and the “hood ajar” warning comes on intermittently. These issues were not present when I brought the truck in. I would appreciate having these concerns documented and the vehicle inspected to determine whether they are related to the repairs that were performed. If they are repair-related, I expect them to be corrected at no additional cost to me. I would also appreciate an explanation of what caused the repair to extend from the estimated 10 days to 30 days, along with information regarding what Gerber can do to help address the additional rental expenses resulting from that delay. I chose this facility based on my insurance company’s recommendation, and I would like the opportunity to resolve these concerns directly with Gerber. Please let me know the next steps for addressing both the post-repair issues and the additional costs associated with the extended repair time. Thank you, Anthony
My Experience - 5.0/5.0 -
Efficient and timely repair. Very helpful follow up reports.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Efficient with excellent communication.
Customer Service - 5.0/5.0 -
Friendly and informative.
Returned Clean
My Experience - 5.0/5.0 -
All I can say is that it is a job well done. Thanks to everyone who worked on my car, it looks like brand new!! I will certainly will reccomend Gerber Collision to any of my friends or family . Thanks again, Joel
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with all the work done on my car by Gerber, it's great, looks like brand new car!! I certainly would recommend Gerber to all my friends and family if they needed to have their car repaired. Joel
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Job well done
Repair Quality - 5.0/5.0 -
Job was done well. Staff was very helpful and communicating with me at every step of the job.
Customer Service - 5.0/5.0 -
Good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I'm very pleased with the work that Gerber has done i will definitely use your services again if needed thank you very much for your service
Customer Service - 5.0/5.0 -
I am very satisfied
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was completely satisfied with the service that I received from Gerber Collision and Glass on my Honda 2019 vehicle.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I got my truck back in a worse position than what it was before I got hit & after I got hit!!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing work !