Valley Auto Body

4.9 (1,117reviews)

100%

(907) 373-1220

4021 W. Machen Rd, Wasilla, AK 99623

100%

See Photos

4021 W. Machen Rd
Wasilla, AK 99623

Get Directions Website Email

About Valley Auto Body

See Photos

4021 W. Machen Rd
Wasilla, AK 99623

Get Directions Website Email

In operation 37 years.

Full auto body collision repair our repair facility has been doing repair for our customers for over 35 years in the matsu valley !!! We are all about customer service we like to be ranked No.1 we also have high Standards in Quality repairs and stand behind our workmanship

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Motorcycle Repair
Detailing

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:30 pm
Tue	8:00 am - 5:30 pm
Wed	8:00 am - 5:30 pm
Thu	8:00 am - 5:30 pm
Fri	8:00 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (1,117)

Sort By:
Newest
Rating

772 Customers Rated

5 Stars

60.7% Complete

(678)
4 Stars

5.2% Complete

(58)
3 Stars

0.9% Complete

(10)
2 Stars

0.3% Complete

(3)
1 Star

0.8% Complete

(9)
< 1 Star

1.3% Complete

(14)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team is frequently described as professional, friendly, and knowledgeable. Communication stands out as a key strength, with customers appreciating regular updates throughout the repair process. Timeliness is largely viewed positively, with several vehicles completed ahead of schedule. Complimentary interior detailing and cleaning were recurring pleasant surprises that delighted customers. A few customers noted delays due to back-ordered parts or weather, and one mentioned cleanliness concerns upon pickup - these observations come directly from customer comments. Overall, the shop enjoys strong loyalty, with many customers returning multiple times and enthusiastically recommending the business to others.

Select to learn more

Service Quality
Communication

"The guys at Valley Auto Body are top notch in my book. They did the work that needed to be done on my car, ..." Read more

"The repairs are perfect, the communication was great, and I was beyond happy to get it back fully detailed. ..." Read more

"... surprises. The quality of the work really stood out—the truck looks fantastic, and you can tell they paid attention to the details. it looks brand new like it just rolled ..." Read more

"A+A+A+ Excellent Repair, Highly recommend the shop! Easy to work with on anything that comes up . Good ..." Read more

"Very happy with the quality of workmanship and excellent communication and customer service."

"I was treated very well. From start to finish I received progress updates and a completion deadline, which was met. They took care of all the billing ..." Read more

"Excellent service from price, workmanship, on schedule, paint, to giving a daily update totally happy."

"I love their text messages that keep you informed!"

"Great service, great communication, and very fast service. Thank you!"

"Very easy to communicate with and had my vehicle back within the specified time that was given."

Service Quality
Communication

Service Quality
Communication

"The guys at Valley Auto Body are top notch in my book. They did the work that needed to be done on my car, ..." Read more

"The repairs are perfect, the communication was great, and I was beyond happy to get it back fully detailed. ..." Read more

"... surprises. The quality of the work really stood out—the truck looks fantastic, and you can tell they paid attention to the details. it looks brand new like it just rolled ..." Read more

"A+A+A+ Excellent Repair, Highly recommend the shop! Easy to work with on anything that comes up . Good ..." Read more

"Very happy with the quality of workmanship and excellent communication and customer service."

"I was treated very well. From start to finish I received progress updates and a completion deadline, which was met. They took care of all the billing ..." Read more

"Excellent service from price, workmanship, on schedule, paint, to giving a daily update totally happy."

"I love their text messages that keep you informed!"

"Great service, great communication, and very fast service. Thank you!"

"Very easy to communicate with and had my vehicle back within the specified time that was given."

Margaret (Toyota owner) reviewed 8/11/26

Deena (RAM owner) reviewed 8/6/26

Jo (Honda owner) reviewed 8/6/26

Great service, great work, very willing to work with the customer! Highly recommend!

Jaclynne (Toyota owner) reviewed 8/6/26

The work was amazing! We were on a tight deadline, and they worked their magic to get everything done on time. Their service was outstanding, and they went above and beyond to accommodate our needs. The entire process was smooth, professional, and stress-free. I highly recommend them to anyone looking for quality work and exceptional customer service!

Melody (Jeep owner) reviewed 7/31/26

Mark (Chevrolet owner) reviewed 7/21/26

Edward (Chevrolet owner) reviewed 7/16/26

You went above and beyond. What a great job as always and again thank you for a great job

Beverly (Chevrolet owner) reviewed 7/16/26

Very happy with Destry and the crew, great job at a reasonable price, we wholeheartedly recommend Valley Auto body.

Deborah (Ford owner) reviewed 7/13/26

Very good service and communication.

Kathy (Chevrolet owner) reviewed 7/4/26

I greatly appreciated the excellent, timely service by Destry & crew.

Peter (Nissan owner) reviewed 6/29/26

Merle (RAM owner) reviewed 6/27/26

Great service, great communication, and very fast service. Thank you!

Cameron (RAM owner) reviewed 6/26/26

Good folks.

Parts on back order is not Valley Auto fault. My truck came out of the shop a little dirty. They had my truck for 4 months. Still waiting on two parts on back order, but the truck is drivable as I wait for these parts to come in. Great people at this shop.

Answered my questions when I had them.

Nicholas (Jeep owner) reviewed 6/25/26

Owner was extremely friendly, they were quick and efficient. My car came home cleaner than in went in, completely satisfied! Would definitely go here again if I ever need to. Thank you

Rolston (Ford owner) reviewed 6/18/26

Good work and price. They are very busy so plan ahead

Dean (Toyota owner) reviewed 6/17/26

Fixed up my car beautifully with the best service too. Couldn't be happier.

Awesome

James (GMC owner) reviewed 6/15/26

A+A+A+ Excellent Repair, Highly recommend the shop! Easy to work with on anything that comes up . Good communication while vehicle is being repaired.

Casey (Honda owner) reviewed 6/11/26

I’ve taken my cars here a few times. I will continue to bring my vehicles here for repairs. If something isn’t up to my standards, then they immediately remedy the issue. Thanks Valley Auto Body.

I have used this company multiple times and am happy with their service. I mentioned an issue with the trunk not closing without significant force and they adjusted it for me on the spot.

Bethany (Toyota owner) reviewed 6/10/26

Fantastic experience! Everyone was kind, communicative and professional. Will be using again.

John (Chevrolet owner) reviewed 6/8/26

Was very impressed with the workmanship,the over all price and customer service. Would definitely recommend and go back.

Great Service, very professional, they did a great job on are vehicle, highly recommend.

Very professional.

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Oftentimes, an auto body shop will need to remove exterior parts from your vehicle in order to identify hidden structural damage below the surface. Doing this as part of the estimating process helps ensure you get the most accurate estimate.

Valley Auto Body

About Valley Auto Body

Reviews (1,117)

772 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0 -

Repair Quality - 4.0/5.0 -

Customer Service - 4.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -