Valley Collision Center

4.9 (1,413reviews)
98%
13920 Amargosa Rd.,  Victorville,  CA  92392

In operation 25 years.

Valley Collision Center has been in the auto collision industry for well over 20 years. We have a state-of-the-art facility on over 20,000 sq. ft of property. We strive in 100% customer satisfaction in all of our work.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
Honda
Hyundai
I-Car
Jeep
Kia
Nissan
Ram
Scion
Toyota

Reviews (1,413)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, friendliness, and going above and beyond expectations. Communication and regular progress updates are frequently highlighted as standout strengths. Timeliness is widely appreciated, with several customers noting their vehicles were completed ahead of schedule. Complimentary vehicle cleaning surprised and delighted many customers. A few customers noted areas for improvement directly from their experiences, including occasional communication gaps requiring self-initiated follow-ups, some delays beyond estimated timelines, and isolated quality touch-up needs at pickup, all of which were generally resolved promptly by the team.
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"... around inspection I was more than satisfied. They are top-notch professionals friendly nice respectful and they appreciate my business, you know I hope ..." Read more
"Stellar communication, customer service, prices, and quality of service. Very personable and professional staff. ..." Read more
"The professionals at this company do such marvelous repairs that one cant even tell where the problem was!!"
"Excellent customer service, helped me get factory parts when the insurance company wanted to use aftermarket parts. The vehicle is still ..." Read more
"Excellent service from front desk to adjuster to final pick up. No complaints. HIGHLY recommend for all ..." Read more
"My vehicle was done and ready for pickup before the projected date."
"Thank you for outstanding customer service and finishing repairs way ahead of schedule! And I will certainly recommend you to friends & family."
"It was actually ready a day early!!"
"... Collision Center went above and beyond with my Jeep they had it ready in no time I would recommend them 100%" Read more
"Unsure really, I was told three days. I dropped it off first thing on Monday and it was not ready until near closing time on Friday. ..." Read more
"... process for my car repair was very smooth. I was kept well. Informed of the progress and expected finish dates. Everybody I spoke with was professional and ..." Read more
"They did a wonderful job keeping me informed. They kept me informed from beginning to the end. They would call and even send online reminders on how the work ..." Read more
"Unbelievable service and communication. The highest standards."
"Excellent communication I am happy with the work the time I was told it would be ready it was and ..." Read more
"Had to follow up on my own and call multiple times and send follow up emails for updates."

Likely to Recommend

Absolutely! I got business cards ready to refer others to shop.

Repair Quality

We are very satisfied with the quality of work Valley Collision provided!

Customer Service

Customer service was great! Johnny was very attentive & knowledgeable re: paint job needed. He answered all our questions. Blanca, at desk, was very nice & efficient with our paperwork.

Returned Clean

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Repair Quality

Very happy with the recent service. Thank you.

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Customer Service

Returned Clean

My Experience

We have used Valley Collision on my previous Audi and they always provide great customer service and go above and beyond to make sure I was satisfied.

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My Experience

Everyone was very nice and welcoming. I was kept informed of the progress. And they did a fantastic job. My car looks like nothing ever happened. Thank you so much!

Likely to Recommend

I will definitely recommend you to everyone I know.

Repair Quality

Everyone was very nice and welcoming. I was kept informed of the progress. And they did a fantastic job.

Customer Service

Yes, they did a fantastic job.

Likely to Recommend

Repair Quality

Excellent communication I am happy with the work the time I was told it would be ready it was and a couple of things were done as a courtesy that was much appreciated

Customer Service

Returned Clean

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Returned Clean

Likely to Recommend

see 1st question

Repair Quality

polite, professional helpful and a job done to perfection. I would recommend this company to anyone in need of repairs

Customer Service

all comments in 1st questiton

Likely to Recommend

Repair Quality

Excellent service from front desk to adjuster to final pick up. No complaints. HIGHLY recommend for all body/paint work. 👍😎

Customer Service

Great work

Likely to Recommend

Repair Quality

Your services above and beyond I enjoy coming when I have to bring my car in for repairs. Hopefully I don’t come in so often if I do, though as long as everyone is safe, cars could be repaired. Keep up the great work and God bless.

Customer Service

Your services above and beyond I enjoy coming when I have to bring my car in for repairs. Hopefully I don’t come in so often if I do, though as long as everyone is safe, cars could be repaired. Keep up the great work and God bless.

Returned Clean

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Repair Quality

Over all very satisfied! Did feel a little like communication was one sided with me calling. If I was not paying out of pocket for a rental car it probably would not matter.

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Awesome 100%

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Valley Collision Center- did a fantastic job on my car. It looks brand new and they provided excellent service - very professional! Thanks Benjamin and your team😃

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Returned Clean

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Returned Clean

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Repair Quality

Very happy with the work thank you to all who helped us with our Kia Satisfied!!

Customer Service

Everyone was very helpful, didn’t give up until the color paint matched