Van Sant Collision Repair, Inc.

4.9 (449reviews)
98%
80 Truman Rd.,  Pella,  IA  50219

In operation 39 years.

Established in 1987 by Bruce Van Sant, Van Sant Collision Repair has steadily built a reputation of friendly service and quality collision repair work. We are a full service facility with over 100 years of combined experience and 30 years in business. We have the knowledge and skill to handle any job, big or small. Our technicians attend annual training to ensure they can tackle any task that comes in the door. We strive to earn and maintain your business for years to come.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (449)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, professional repairs, and exceptional attention to detail. Many highlight that vehicles were returned looking brand new, with several noting unexpected interior and exterior cleaning as a pleasant surprise. Communication throughout the repair process received high marks, with customers appreciating frequent updates and proactive outreach. Timeliness was another strong point, as numerous repairs were completed ahead of schedule. Customers frequently describe the staff as friendly, courteous, and genuinely caring. A few customers noted areas for improvement, including one instance where a check engine light appeared shortly after pickup, one case where the vehicle was completed slightly later than estimated due to additional damage discovered, and one customer who mentioned having to call in to get a status update rather than being proactively informed.
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"... excellent experience with this collision center. The repairs on my vehicle were done professionally, and my car looks fantastic. What really stood out, ..." Read more
"Always great service, communication and craftsmanship. I appreciate all that they do to make a bad situation ..." Read more
"... by State Farm on same day; scheduled for work and completed ahead of time by two days. Vehicle washed and cleaned for my pick up. They also coordinated ..." Read more
"... completion of the work. Communication was excellent and work quality and attention to detail was fantastic." Read more
"... the truck was unexpected and very much appreciated, the repair is awesome! Can't even tell it happened." Read more
"Ready ahead of planned schedule."
"Before! With excellent accurate communicatgion about the timing."
"... honesty about cost and work needed to be done, and timeliness in completing job. Thank you" Read more
"Very good service. Car was done a little bit later than estimated, but staff was very transparent with the reason why."
"Professional, friendly service got my vehicle in right away and done in one day ."
"Communication was great, the process was made very easy. Thank you for your help."
"Excellent job as always. Great communication through the process. Highly recommended!!"
"Appreciated the great customer service and frequent updates about how things were going with the repair. We will definitely use this shop again in the future, ..." Read more
"... convenient and friendly service. I appreciateed how they let me know updates throughout the service. The truck looks brand new. Great job!" Read more
"Had to call to find out when it would be done."

Likely to Recommend

Refer or recommend without reservation!

Repair Quality

While I hate the reasons I have to do business with them, they are fantastic to work with and turn an unfortunate, unhappy situation into a pleasant experience!

Customer Service

Excellent work! Thoughtful in the details.

Returned Clean

Likely to Recommend

I would highly recommend your services. Have never had anything but top quality service.

Repair Quality

Sorry for slow response just received my truck last night and looks great. Can’t thank you enough for being the go between for us having the truck loaded for transport. You always go above and beyond with your service. Thanks again Tom

Customer Service

Customer service is a 12 out of 10 for me.

Returned Clean

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My Experience

Thanks for the amazing work. Nathan was very helpful and polite. Our daughter’s cat looks amazing after she was hit by another car in her driver’s front fender.

My Experience

Couldn't ask for more convenient and friendly service. I appreciateed how they let me know updates throughout the service. The truck looks brand new. Great job!

My Experience

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My Experience

Nathan was very kind and caring.

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Returned Clean

My Experience

Just pickup car, it looks repaired.

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My Experience

Communication was great, the process was made very easy. Thank you for your help.

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Repair Quality

Great work, and way ahead of schedule!!

Customer Service

Nate is amazing

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Repair Quality

Looks great. So shiny. Looks like a new car and drives great.

Customer Service

Kept me up to date on progress status.

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My Experience

Great on communication.

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Repair Quality

Professional, friendly service got my vehicle in right away and done in one day .

Customer Service

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Repair Quality

I had an excellent experience with this collision center. The repairs on my vehicle were done professionally, and my car looks fantastic. What really stood out, though, was the manager. They were incredibly helpful, caring, and kept me informed throughout the process. It's rare to find a business that combines outstanding workmanship with such genuine customer service. I highly recommend this collision center to anyone needing vehicle repairs. Thank you for making a stressful situation so much easier!

Customer Service

Returned Clean