Vashaw's Collision Service, Inc.

4.9 (1,103reviews)

97%

(315) 343-7406

269 W 2nd St., Oswego, NY 13126

97%

See Photos

269 W 2nd St.
Oswego, NY 13126

Get Directions Website Email

About Vashaw's Collision Service, Inc.

See Photos

269 W 2nd St.
Oswego, NY 13126

Get Directions Website Email

At Vashaw's Collision Service we offer all of the proper services and resources to restore your vehicle to pre-accident condition.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (1,103)

Sort By:
Newest
Rating

1,020 Customers Rated

5 Stars

88.8% Complete

(980)
4 Stars

2.8% Complete

(31)
3 Stars

0.2% Complete

(2)
2 Stars

0.3% Complete

(3)
1 Star

0.1% Complete

(1)
< 1 Star

0.3% Complete

(3)

Customers say

Overall Customer Satisfaction

Customers consistently praise the exceptional service quality, with many describing the work as excellent and professional. The shop receives high marks for clear communication throughout the repair process, with customers appreciating regular updates via phone, text, and email. Most repairs are completed on time or even ahead of schedule, with several customers noting their vehicles looked like new or better than before. The friendly, courteous staff and accommodating customer service approach create positive experiences that lead to strong recommendations. While most feedback is overwhelmingly positive, a few customers mentioned minor issues like interior dust or longer wait times for scheduling.

Select to learn more

Service Quality
Timeliness
Communication

"Excellent work. Its as if the car was never damaged."

"They did a beautiful job on my Subaru.. you cant even tell anything happened to it! So happy!"

"Excellent team work ,excellent people , excellent job , Im very happy to know this beautiful team"

"They were very nice and professional."

"Excellent work very organized and friendly"

"I was told 3 or 4 days. It was ready on day 4."

"Finished on the exact day scheduled."

"The car was ready at the exact time it was promised."

"It was ready a day earlier than expected because they didnt have paint it after all. Just ..." Read more

"Almost 2 weeks sooner than expected"

"Always a great experience. They call to keep you updated on the repair process until it is time to pick up your car."

"I received text messages, email messages and telephone calls that kept me informed."

"They regularly kept me updated on the progress"

"Kept us well informed on the repair process."

"Excellent results - courteous staff who communicated throughout the process."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Excellent work. Its as if the car was never damaged."

"They did a beautiful job on my Subaru.. you cant even tell anything happened to it! So happy!"

"Excellent team work ,excellent people , excellent job , Im very happy to know this beautiful team"

"They were very nice and professional."

"Excellent work very organized and friendly"

"I was told 3 or 4 days. It was ready on day 4."

"Finished on the exact day scheduled."

"The car was ready at the exact time it was promised."

"It was ready a day earlier than expected because they didnt have paint it after all. Just ..." Read more

"Almost 2 weeks sooner than expected"

"Always a great experience. They call to keep you updated on the repair process until it is time to pick up your car."

"I received text messages, email messages and telephone calls that kept me informed."

"They regularly kept me updated on the progress"

"Kept us well informed on the repair process."

"Excellent results - courteous staff who communicated throughout the process."

Andrew (Subaru owner) reviewed 8/28/26

Good job thank you

Todd-M-Julie-K (Ford owner) reviewed 8/17/26

Great place to get a vehicle repaired! Great communication... Overall great job! Ill be sure to send my friends!

Ill tell everyone I know

They are the best... Would def go there again.. Totally recommend!

Communication was great... Phone calls and emails often

Daniel (Chevrolet owner) reviewed 8/17/26

Thank You, Impressed the way you handled everything from the time I walked in the Door to when i picked up my Truck

Constance (Chevrolet owner) reviewed 8/15/26

Everything was seamless from beginning to end. John and his team handled everything from filing the claim with my insurance company to getting a rental car and fixing my car. The car is perfect and I am so grateful.

Shirley (Mitsubishi owner) reviewed 8/6/26

Jan (Kia owner) reviewed 8/5/26

thanks to everybody that fixed my car really felt comfortable doing business there

I did a survey on my laptop yesterday, all is good

Julie (Kia owner) reviewed 8/4/26

Mari-J (Chevrolet owner) reviewed 7/30/26

Excellent job I can always count on you for top-notch repairs.

I’m in the automobile repair business, and I recommend all my customers to Vashaw’s Collision

Excellent customer service I was kept in the loop at all times. Work was done, professionally and looks amazing

Jon is amazing!

Wallace (Honda owner) reviewed 7/28/26

Sharon (Volkswagen owner) reviewed 6/22/26

As always Vashaws took good care of me! Thank you 😊

Very helpful and friendly, from start to finish.

Frank (Chevrolet owner) reviewed 6/16/26

Looks brand new…outstanding job and great customer service!!!

Kenneth (Ford owner) reviewed 6/15/26

Great workmanship and my truck was completed in less than a week!

Very professional and prompt with any inquiries I had

Vashaw’s completed my repair very quickly and excellent workmanship!

Scott (Buick owner) reviewed 5/22/26

Anonymous (RAM owner) reviewed 5/22/26

Still isn’t done

I now have to bring my vehicle to another dealer on my own time because they can’t get the check engine light off

Joan (Chevrolet owner) reviewed 5/21/26

Excellent work very organized and friendly

Kathleen (Ford owner) reviewed 5/11/26

They were very nice and professional. They kept me informed during the repair job. They did a beautiful job.

They did a great job on the repair and I will be recommending them to everyone.

They were very professional. They kept me posted throughout the repair job. I am very pleased with the work they did. I will be recommending them to everyone.

They were very nice and professional.

Joy (Mercedes-Benz owner) reviewed 5/4/26

Excellent work. It’s as if the car was never damaged.

Mr. Vashaw was very accommodating and helpful.

Margaret-M (Honda owner) reviewed 4/27/26

Joanne (Ford owner) reviewed 4/16/26

Job was done professionally and highly satisfactory

Everything went as planned Quick turnaround Staff wa helpful. Results were 100% satisfaction

Completely Satisfied

Lisa (GMC owner) reviewed 4/15/26

Always satisfied with their repairs

Great response time getting back to me

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view more shops in: Oswego | 13126

Damage from hail storms is a common occurrence in some areas of the country but can easily be fixed by an auto body shop. In most cases, the shop will perform a process called Paintless Dent Repair (PDR) which can eliminate the dents without having to repaint your vehicle.

Vashaw's Collision Service, Inc.

About Vashaw's Collision Service, Inc.

Reviews (1,103)

1,020 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 1.0/5.0

Repair Quality - 0.5/5.0 -

Customer Service - 0.5/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -