Vice's Collision Repair, Inc.

4.9 (2,195reviews)

100%

(916) 726-2511

7528 Old Auburn Rd, Citrus Heights, CA 95610

100%

See Photos

7528 Old Auburn Rd
Citrus Heights, CA 95610

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

About Vice's Collision Repair, Inc.

See Photos

7528 Old Auburn Rd
Citrus Heights, CA 95610

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

In operation 31 years.

We are a Auto Collision repair facility that works directly with most major insurance companies. We provide a lifetime warranty on our paint, repair and labor. Our shop is certified in Honda/Acura, All GM products, all Dodge Products, All Ford Products including aluminium, and Nissan/Infinity.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Detailing

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Call

Website

Reviews (2,195)

Sort By:
Newest
Rating

1,726 Customers Rated

5 Stars

67.6% Complete

(1483)
4 Stars

6.4% Complete

(141)
3 Stars

1.8% Complete

(39)
2 Stars

0.9% Complete

(20)
1 Star

0.2% Complete

(5)
< 1 Star

1.7% Complete

(38)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new or better than before the damage. The staff received widespread recognition for being friendly, professional, and supportive throughout the repair process. Communication was a standout strength, with customers appreciating daily text updates and proactive status notifications. A recurring highlight was vehicles being completed ahead of schedule, often several days to a week or more early, which exceeded customer expectations. A few customers noted minor concerns, such as an alignment issue and a broken license plate frame left on a vehicle, as mentioned directly in their feedback. Overall, the vast majority of customers expressed high satisfaction and indicated they would return and recommend the shop to others.

Select to learn more

Service Quality
Timeliness
Communication

"... team at this collision center worked absolute magic. The paint match Flawless. The deep scratch from stemnto stern Smoother than my attempt at pretending I wasnt ..." Read more

"Best body work in service I have ever experienced."

"Customer service was excellent! The car looks better than before the wreck."

"Wow, my car looks brand new. Thanks for a job that surpasses my expectations."

"... lot smack-and-run. The new taillight is perfect, the paint matches beautifully, and the repairs are flawless. The staff was friendly, professional, and kept me ..." Read more

"... helpful and informative. Process was very easy and completed my vehicle ahead of schedule. Will definitely be recommending this shop to friends ..." Read more

"Very friendly, professional, and efficient. My repairs were actually completed 5 days early. Thanks for a job well done."

"My truck was done 4 days early!"

"... that set up the repairs. Great Jon on the repairs & beat the estimated time by 4 days." Read more

"I was surprised to get my vehicle back a week early...thank you completing the repairs ahead of schedule. ..." Read more

"Everything was handled perfectly very organized and great communication between me and letting me know the updates and everything"

"They used multiple methods of communicating, which was very helpful"

"Got text updates!"

"Theyre very good about letting you know whats going on"

"... enough-- nothing like having my Ride back. Great job Great Communication over the entire process... Would come back,but hopefully not!!!!" Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... team at this collision center worked absolute magic. The paint match Flawless. The deep scratch from stemnto stern Smoother than my attempt at pretending I wasnt ..." Read more

"Best body work in service I have ever experienced."

"Customer service was excellent! The car looks better than before the wreck."

"Wow, my car looks brand new. Thanks for a job that surpasses my expectations."

"... lot smack-and-run. The new taillight is perfect, the paint matches beautifully, and the repairs are flawless. The staff was friendly, professional, and kept me ..." Read more

"... helpful and informative. Process was very easy and completed my vehicle ahead of schedule. Will definitely be recommending this shop to friends ..." Read more

"Very friendly, professional, and efficient. My repairs were actually completed 5 days early. Thanks for a job well done."

"My truck was done 4 days early!"

"... that set up the repairs. Great Jon on the repairs & beat the estimated time by 4 days." Read more

"I was surprised to get my vehicle back a week early...thank you completing the repairs ahead of schedule. ..." Read more

"Everything was handled perfectly very organized and great communication between me and letting me know the updates and everything"

"They used multiple methods of communicating, which was very helpful"

"Got text updates!"

"Theyre very good about letting you know whats going on"

"... enough-- nothing like having my Ride back. Great job Great Communication over the entire process... Would come back,but hopefully not!!!!" Read more

Linde (Kia owner) reviewed 9/28/26

I would recommend everyone to go there. They are a great shop and the people are very professional there and the work that they do it is great.

Vice collision was very professional.I'm very satisfied with the work that they've done.

Their customer service is very professional work and letting me know the update on my vehicle.

Jerry (Toyota owner) reviewed 9/28/26

They did a great job and in a timely manner They returned my truck back both times I used them

Very helpful and pleasant to deal with

Brian (Toyota owner) reviewed 9/2/26

You guys are my GO TO shop. The only shop that have recommended, because you are a family owned and local shop.

You folks have taken care of my family cars for quite awhile now. Thanks

Mark (Honda owner) reviewed 9/1/26

Great communication and work was completed before the original timeline.

Arthur (Mazda owner) reviewed 8/31/26

Jeremy (Toyota owner) reviewed 8/27/26

The whole process was very smooth and easy. The customer service was great.

Lisa (Kia owner) reviewed 8/27/26

Marinela (Volkswagen owner) reviewed 8/25/26

Great job! Thank you!

Andrea (Mercedes-Benz owner) reviewed 8/20/26

Robert (Toyota owner) reviewed 8/19/26

I was surprised to get my vehicle back a week early...thank you completing the repairs ahead of schedule. My car looks great!

My car was finished ahead of schedule.

Priscilla (Honda owner) reviewed 8/18/26

Marian (Toyota owner) reviewed 7/27/26

Yes I would highly recommend them

Wow, my car looks brand new. Thanks for a job that surpasses my expectations.

Bernadette (Toyota owner) reviewed 7/24/26

Cheerful, courteous, thorough staff. Car looks great.

Janice (Mazda owner) reviewed 7/24/26

Did a beautiful job.

Jack (RAM owner) reviewed 7/23/26

You guys did a very nice job thank you very much

Hojabr (Ford owner) reviewed 7/22/26

The whole thing was very easy

Everything was on time and renting a car was a breeze.

Very professional

Debra (Nissan owner) reviewed 7/16/26

I am very satisfied with the work completed on my Nissan Sentra. I was kept up to date on the progress of the work and the customer service was excellent. Thank you, Debra

I was very satisfied with customer service.

Martin (Acura owner) reviewed 7/16/26

The repairs were great and all sensors and the taillight seem to work as intended. I would totally recommend Vice to anyone that needs any post-collission work done. Front counter staff were great and approachable. The only issue I came across was a ding in the cars door frame but as I cannot be sure of how it happened I did not inquire.

Lisa (Chevrolet owner) reviewed 7/16/26

I've had work done on previous vehicle and I won't go anywhere else

The repairs were done beautifully

Everyone was wonderful

Tammy (Jeep owner) reviewed 7/2/26

Top of reviews

Kniesel's Collision - Citrus H...

5.0 7,044 reviews
7633 Sunrise Blvd
Citrus Heights, CA 95610
J & J Body Shop

5.0 1,390 reviews
50 Darling Way
Roseville, CA 95678
G&C Auto Body - Sacramento (Au...

5.0 38 reviews
4727 Auburn Blvd.
Sacramento, CA 95841

view more shops in: Citrus Heights | 95610

Auto Body Shops and Auto Mechanic Shops are different. Mechanical Repair shops fix the internal workings of a car (engine, transmission, brakes, etc.) while Auto Body shops typically only work on external components damaged in an accident.

Vice's Collision Repair, Inc.

Take photos and get an online estimate

About Vice's Collision Repair, Inc.

Take photos and get an online estimate

Reviews (2,195)

1,726 Customers Rated

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -