Vice's Collision Repair, Inc.

4.9 (2,191reviews)
100%
7528 Old Auburn Rd,  Citrus Heights,  CA  95610

In operation 31 years.

We are a Auto Collision repair facility that works directly with most major insurance companies. We provide a lifetime warranty on our paint, repair and labor. Our shop is certified in Honda/Acura, All GM products, all Dodge Products, All Ford Products including aluminium, and Nissan/Infinity.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,191)

My Experience

The alignment is not right. Going in a straight line my steering wheel is at 10 or 11 o’clock. Vice’s mentioned they would contact the alignment shop and they will contact me. That didn’t happen. Sub par. I likely won’t be a return customer. Suggesting 2 different wheels on one side of the truck is just rediculous. Not a very good experience.

My Experience

You left a broken license plate frame on. You should have just left it off. I didn't need the broken one still on the car. I know you said I could've ordered one from Amazon and it wouldve been covered so I dont care that it wasn't replaced, just you could have thrown broken one away for a better look.

Likely to Recommend

Repair Quality

Very satisfied. Done in a timwly manner. Easy car rental ans return

Customer Service

Returned Clean

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They did a very good job as usual.

Customer Service

Very nice ppl.

Returned Clean

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My Experience

Customer service was great! Staff were helpful and informative. Process was very easy and completed my vehicle ahead of schedule. Will definitely be recommending this shop to friends and family.

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My Experience

Everything about the process was easy. The repairs look great and my car was done 2 days before expected.

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Repair Quality

I brought my poor, vandalized Mach-E in looking like it had lost a fight with someone’s bad decisions — and I got it back looking like it just rolled off the showroom floor with a restraining order against chaos. The team at this collision center worked absolute magic. The paint match? Flawless. The deep scratch from stemnto stern? Smoother than my attempt at pretending I wasn’t upset about the damage. They kept me updated, handled everything professionally, and treated my car like it was their own — which I deeply appreciated because I am attached to this vehicle. Now my Mach-E looks so good I almost want to thank the vandal for giving me an excuse to meet these repair superheroes. (Almost.) If you need repairs done right — with skill, communication, and zero nonsense — this is the place. Five stars, zero drama, and my electric baby is back to turning heads instead of breaking mine. ⭐⭐⭐⭐⭐

Customer Service

Returned Clean

My Experience

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The car looks great.

Customer Service

Kind and courteous staff

My Experience

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I’ve used them before I would definitely recommend them

Repair Quality

They’ve had my car a couple times and I was satisfied both times

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Repair Quality

Did a great job! Thanks. I only wish you had fixed the window control even if it was not included in the estimate.

Customer Service

Lisa was awesome!

My Experience

Front office was amazing through the entire process!!!

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My Experience

Timely repair and i appreciated you were always updating on progress of the repair!

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Repair Quality

Every thing promised was delivered. Very satisfying experience, very nice staff!

Customer Service

Great!! Very accommodating, all questions answered!

Likely to Recommend

We always recommend Vice's.

Repair Quality

Great job and so quick too.

Customer Service

This is the best shop to take care of your collision needs everyone is so nice and friendly.

Returned Clean

My Experience

Friendly & helpful. Good experience.

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Excellent customer service was provided by Lisa and enterprise car rental company.

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