Vice's Collision Repair, Inc.

4.9 (2,193reviews)
100%
7528 Old Auburn Rd,  Citrus Heights,  CA  95610

In operation 31 years.

We are a Auto Collision repair facility that works directly with most major insurance companies. We provide a lifetime warranty on our paint, repair and labor. Our shop is certified in Honda/Acura, All GM products, all Dodge Products, All Ford Products including aluminium, and Nissan/Infinity.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,193)

My Experience

They were very friendly and kept communicating the process, it was great, the ladies in the front office were my favorite thanks

Likely to Recommend

Repair Quality

Lisa was very friendly, knowledgeably & efficient. The repair was done before the estimated time. The repair work was top notch. It looks better then it did new.

Customer Service

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Repair Quality

It was a great all around experience and the front office person (Lisa I think) was incredible.

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Repair Quality

Customer Service

My Experience

Lisa was fantastic! She look at the vehicle knew what had to be fixed without hesitation. It was finished 3 days sooner than originally quoted. It looks incredible. Thank you so much!

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Repair Quality

Lisa was amazing! So good at what she does and very friendly. My vehicle was finished ahead of time. It looks incredible. Thank you

Customer Service

My Experience

They did what excellent job very helpful and very about the coustomer and that makes a big difference especially would like to shout out lisa she was awesome thank k u for everything u guys have done for me

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Repair Quality

Great staff and great work they are defiantly for the people defiantly a big thank u to Lisa for all her help

Customer Service

Everything looked amazing didnt look like I ever was ever even hit

My Experience

Very friendly & knowledgeable staff that set up the repairs. Great Jon on the repairs & beat the estimated time by 4 days.

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Repair Quality

Everyone was very helpful and the repairs were done quickly. Car looks great.

Customer Service

My Experience

Lisa is awesome. She is very upbeat always has a smile on her face. She has a great personality. She was like a dose of sunshine. I drive by the shop twice a day. I work on Old Aburn Rd. And the I live on Aburn Blvd and Van Maren Lane. So now everytime I drive by the shop I will think of Lisa and her contagious smile.

Likely to Recommend

Believe me I'm going to tell everybody what a wonderful job you guys did and on top of that what wonderful customer service I received from Lisa.

Repair Quality

Lisa was wonderful. You are lucky to have such a upbeat, incredible employee. She definitely is your Sunshine there. She gives amazing customer service.

Customer Service

Like I have stated Lisa is like a ray of sun light. Wonderful customer service. Always upbeat smile on her face helpful. You are lucky to have such a great employee.

My Experience

Very friendly, professional, and efficient. My repairs were actually completed 5 days early. Thanks for a job well done.

Likely to Recommend

A 100 on my scale. I never take my vehicles anywhere else, and HIGHLY recommend VICE 's when asked for a body shop referral.

Repair Quality

I've used Vice's for over 20 years. They never fail to disappoint. Robin was so helpful and advised me through all the business side of my claim. Jordan's bodywork was impeccable, and had my car ready exactly as he had promised. The vustomer service, as always, was excellent!

Customer Service

As previously stated, the customer service was excellent, and if there was a tating number highigher than 10, I would gladly give it. Can't say enough good things about the customer service.

Returned Clean

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Repair Quality

I love that you detailed the interior, as well. Good job.

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my car has been commented on about how it looks “brand new” , very nice job

Customer Service

everyone i was talking to was friendly and nice

Returned Clean

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Repair Quality

Working with this crew is flawless and enjoyable. Highly satisfied.

Customer Service

My Experience

The employees were professional and very helpful. They fully explained everything and went out of their way to provide an excellent experience. Extra respect to Lisa for having stayed a few mi utes late allowing me to pick up my car before the weekend.

Likely to Recommend

I actually have already referred a friend. And he is super satisfied as well!!

Repair Quality

Clear communication. Friendly service. Extra added attention. All this adds up to a superb experience

Customer Service

When my vehicle was ready it was late in the day. I was going to arrive 10 minutes past their close. Lisa waited for me and handled everything so smoothly. Thank you Lisa!!!