Victorio Auto Body

4.8 (2,905reviews)
96%
568 River Dr.,  Garfield,  NJ  07026
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Shop AssistantSparkles

In operation 38 years, 34 years at this location.

From getting an accurate, honest estimate, to working directly with your insurance company, to arranging your rental car needs, Victorio's will ensure that your repair experience is convenient and hassle-free. For committed customer service and quality repair, think Victorio's!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 1:00 pm
* Holiday hours may differ.
I-Car
Mercedes-Benz
Mercedes-Benz Sprinter

Reviews (2,905)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, friendliness, and keeping customers informed throughout the repair process via texts, calls, and online updates. Timeliness is a strong point, with numerous customers reporting their vehicles were completed ahead of schedule. Some customers noted isolated concerns around incomplete repairs, communication gaps, or minor issues upon vehicle return, as mentioned directly in their feedback. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop.
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"... match was perfect, the bodywork looked brand new, and everything was completed on time just as promised. They kept me updated along the way and made the whole ..." Read more
"... communication about the status of my car repairs. They fixed my car 2 days earlier from the scheduled date. The workmanship done on my car was great." Read more
"... about my vehicle and the professional staff. Also, my vehicle was completed much earlier than anticipated. Overall, I was more than satisfied with the experience." Read more
"The follow up and prompt response was amazingly exceptional."
"Yes, my vehicle was ready exactly when promised. The shop kept me informed throughout the process ..." Read more
"... of service from Victorio. Check in process 1010, the updates on my vehicle, the text messages, the follow-up calls, picking up my vehicle, and how it was cleaned were ..." Read more
"The text messages and email kept me fully in the loop"
"... using Victorios and they never fail to amaze me. Updated me throughout the process, my car looks amazing like it is brand new. Great communication from staff, very appreciative and would highly recommend. Thank ..." Read more
"Always communicated with me. I was never left in the dark."
"Customer service - polite , kept me updated with the timeframe of when the work would be finished."

My Experience

Jerry and his team were tremendous. The work they do is meticulous. I was constantly informed of the progress so that I could plan accordingly. A+.

My Experience

Staff was very friendly and helpful kept me updated every step of the way making the process much easier

Likely to Recommend

Was very happy with the work I’d definitely send other I know their way

Repair Quality

Looks good as new can’t even tell something happened to it

Customer Service

Returned Clean

My Experience

Everyone was so pleasant, friendly, kind, and professional! I will definitely recommend Victorio Auto Body to anyone who needs repairs! Thank you to Jerry and the entire team!

Likely to Recommend

Repair Quality

Victorio Auto Body did an excellent job on my VW Passat. Everyone was so pleasant, friendly, and professional! A big thank you to Jerry and the entire team!

Customer Service

Returned Clean

My Experience

Everything went perfectly. My truck has never looked better. Great staff and workmanship

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Appreciated the smooth processes, both dropping-off and picking-up my vehicle. The status updates throughout were great keeping apprised of where the vehicle was in the repair stage. Lastly, being able to close rental car and leave it with them was so convenient.

Likely to Recommend

Repair Quality

Im your customer service when something happens with my car. Al always happy!!

Customer Service

My Experience

My estimator Jerry handled my repair quickly and Victorio does excellent work.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Service was great and the repair was awesome. This shop is top notch.

Customer Service

Service was very professional.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Yeah I am satisfied with their work. But I noticed the cover of the fuse panel in slide the car was broken. Booze i have never ever opened it from the date I purchased the car. It was hanging there when checked its very clear it was broken.i didn't report this to the bodyshop yet. I am sure they would fix it or replace it when informed. I was just busy that's y. Will talk to them soon.

Customer Service

Am satisfied apart from the broken fuse cover

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Fast and efficient! Great staff and crew, took very good care of me! Thanks!

My Experience

You did a nice job on the truck and thank you for cleaning the rest of the truck. It looks like you spent time detailing. Thank you. The truck looks great.

Likely to Recommend

Repair Quality

Por que hay varias partes que dejaron rotas y según mi lógica eso no es normal por que si ven que no va a quedar bien entonces para que dicen que si lo van a arreglar.

Customer Service

Las personas dieron buen trato pero los arreglos del carro no quedaron bien.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Yes we are satisfied and very happy the way you fixed our car. Thank you

Likely to Recommend

Repair Quality

Customer Service

Very nice people very knowledgeable they always help whatever you need

My Experience

Very good finish very fast. Tank your. Good Job!

My Experience

They do beautiful work! Work was done in a timely manner. Excellent customer service. Would definitely use them again if needed.

Likely to Recommend

Repair Quality

Excellent Service, Great Craftsmanship! In a very timely manner.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

great company