Victorio Auto Body

4.8 (2,933reviews)
96%
568 River Dr.,  Garfield,  NJ  07026
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Shop AssistantSparkles

In operation 38 years, 34 years at this location.

From getting an accurate, honest estimate, to working directly with your insurance company, to arranging your rental car needs, Victorio's will ensure that your repair experience is convenient and hassle-free. For committed customer service and quality repair, think Victorio's!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 1:00 pm
* Holiday hours may differ.
I-Car
Mercedes-Benz
Mercedes-Benz Sprinter

Reviews (2,933)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, friendliness, and keeping customers informed throughout the repair process via texts, calls, and online updates. Timeliness is a strong point, with numerous customers reporting their vehicles were completed ahead of schedule. Some customers noted isolated concerns around incomplete repairs, communication gaps, or minor issues upon vehicle return, as mentioned directly in their feedback. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop.
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"... match was perfect, the bodywork looked brand new, and everything was completed on time just as promised. They kept me updated along the way and made the whole ..." Read more
"... communication about the status of my car repairs. They fixed my car 2 days earlier from the scheduled date. The workmanship done on my car was great." Read more
"... about my vehicle and the professional staff. Also, my vehicle was completed much earlier than anticipated. Overall, I was more than satisfied with the experience." Read more
"The follow up and prompt response was amazingly exceptional."
"Yes, my vehicle was ready exactly when promised. The shop kept me informed throughout the process ..." Read more
"... of service from Victorio. Check in process 1010, the updates on my vehicle, the text messages, the follow-up calls, picking up my vehicle, and how it was cleaned were ..." Read more
"The text messages and email kept me fully in the loop"
"... using Victorios and they never fail to amaze me. Updated me throughout the process, my car looks amazing like it is brand new. Great communication from staff, very appreciative and would highly recommend. Thank ..." Read more
"Always communicated with me. I was never left in the dark."
"Customer service - polite , kept me updated with the timeframe of when the work would be finished."

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Returned Clean

My Experience

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Customer Service

The staff was great. The car Was very clean and the interior was vacuumed, vinyl was waxed tires body wash. Looks great thanks

My Experience

The whole experience was smooth from beginning to end. It was a pleasure working with the team at Victorio’s, Gigi at the front desk was especially cordial!

Likely to Recommend

The process from beginning to end was a delight, albeit a sad circumstance that had brought me here in the first place. If ever this happens with any friends or colleague's and they go through a similar unfortunate circumstance, this is the body shop I will recommend 10/10 times. Lovely people all around.

Repair Quality

Completely satisfied with everything done from the team at Victorio's, Gigi at the front desk was especially cordial and a pleasure to speak to

Customer Service

All members of the team were outstanding in this regard, highest praise going to Gigi

Returned Clean

My Experience

Quede muy satisfecha con la reparación de mi auto,muchas gracias y muchas bendiciones.

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Excelente work

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We were very satisfied with the way of learning, and they have excellent staff.

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The work was great, I was super surprised on how it came out.

Customer Service

They were very thorough with everything. They communicated very well.

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Joe was very helpful with my repair from start to finish. The repair was done very well.

Customer Service

I was told how long from start to finish to expect when my repair would be done.

Returned Clean

My Experience

I think that it was a very professional job. Thanks

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Victorio's did an excellent job repairing my son's car. It drives like new. They fixed the car in a timely manner.

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