Victorio Auto Body

4.8 (2,947reviews)
96%
568 River Dr.,  Garfield,  NJ  07026
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Shop AssistantSparkles

In operation 38 years, 34 years at this location.

From getting an accurate, honest estimate, to working directly with your insurance company, to arranging your rental car needs, Victorio's will ensure that your repair experience is convenient and hassle-free. For committed customer service and quality repair, think Victorio's!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 1:00 pm
* Holiday hours may differ.
I-Car
Mercedes-Benz
Mercedes-Benz Sprinter

Reviews (2,947)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great service

My Experience

Likely to Recommend

Repair Quality

Gery was wonderful and I greatly appreciate his help. Besides that he is Family man and he understands my situation perfectly.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

My Experience

No sé ajustaron piezas a su forma original como la camara de reversa y la luz trasera derecha

My Experience

The work was impecable but the customer service not so much. I was informed my car would be ready May 11th, I kept receiving text messages relaying the message. Then on May 1st I was called at 3:28 telling me I and told my car was ready and I had an hour and a half to pick up my car. That I had my rental until my car was repaired and if I took extra days I could be responsible for any additional fees. How is that even possible I’m grateful the car was ready earlier but the organization and the communication needs to improve. Gigi was polite over the phone and understood my frustration but the gentleman at the front desk when I picked up completely apathetic.

Likely to Recommend

The only company I would recommend is Victorio’s

Repair Quality

Victorio’s is amazing Best in Tri State

Customer Service

Excellent

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

They had the best price around.

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Muy cordiales con el cliente, trabajan súper bien rápido y siempre ayudando a que el cliente tenga la mejor experiencia. Calidad y servicio de primera. 100% recomendado. Llegué a ustedes por recomendación de una amiga y la llamé para darle las gracias, pues quedé encantada con su servicio.

Likely to Recommend

Deben entregar el Coche en el mismo estado que lo recibir en relación al funcionamiento de sus puertas y luces.

Repair Quality

Lleve mi carro a reparar, y a la hora de entregarlo(este sábado 26 abril) estaba lloviendo, nadie salió a entregarlo, solo me dieron la llave. Y al momento de usar mi baúl, descubro que no cierra, ya que al dejaron los polos de la batería flojos, al parecer se le dañó el sensor al baúl. Pase un mal momento el día lunes cuando intenté encender el carro y descubrí que los polos de la batería estaban flojos, llevé el carro al taller y aún estoy a la espera de que me resuelva la tapa del baúl, ando con ella amarrada por dentro, ya van dos días y no me han llamado. Creo que a la hora de recibir un carro por choque deben verificar que todas las partes funcionen, ya que en el mismo pueden dañarse sensores y pasar lo que me está pasando a mí. Espero me puedan resolver este problema, ya que llevé mi carro a su taller con todas las puertas funcionando bien. Y por su negligencia al quitar la batería para trabajar el carro, al parecer dañaron ese sensor.

Customer Service

El personal es amable

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone did great, I had an amazing experience.

Likely to Recommend

I was very impressed and so grateful that they were able to make the car look like new again.

Repair Quality

They did a beautiful job. My car looks brand new again.

Customer Service

Customer service was great.

Returned Clean

Likely to Recommend

They are the best

Repair Quality

The whole experience was fantastic. Starting with Jerry, who was a pleasure to work with. They fixed it when the said they would and they matched the color perfectly. The added bonus was the car looked like it did when purchased, inside and out.

Customer Service

Every one was courteous and considerate.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean