Victor's Auto Collision Repair

4.7 (412reviews)
95%
7826 Sepulveda Blvd,  Van Nuys,  CA  91405

At Victor's Auto Collision Repair we firmly believe in achieving the finest quality repairs and take pride in the service done to your vehicle. We are an environmentaly friendly auto repair facility committed in delivering all of our vehicles with the highest level of customer satisfaction.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (412)

Likely to Recommend

Repair Quality

Excellent communication. Great work. Thank you!

Customer Service

Returned Clean

Likely to Recommend

I would definitely recommend

Repair Quality

The process took a little longer than expected due to some delays. Though I am very satisfied with the outcome. My vehicle unfortunately got rear ended which required repairs. I appreciate victors auto collisions effort to fix my vehicle making it look spotless like nothing ever happened. I appreciate your service. Thank you !

Customer Service

It was great

Returned Clean

My Experience

The shop personnel was professional from start to finish with the repair of my vehicle. Follow up call were conducted accordingly with the process of the vehicle repair. I’m a happy client.

My Experience

It took 30 days to complete a little long for me since I use my car for work but the outcome was good. Thank you

My Experience

Excellent work and I was satisfied

My Experience

Best place , i was very satisfied with their work , very responsible , always on time , calling with updates , I recommend 100% great job happy customer

Likely to Recommend

Repair Quality

The car looks like new after all the repairs and I honestly couldn’t be happier. I know it took some time to get it done but it was worth the wait!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Really good job and good customer service

My Experience

Every body is really helpful and do their best to help me , the secretary very efficient and polite, I really like the updating they call me to let me know how they were working on my car I appreciate that it was ready when they say they keep the date . Than you

Likely to Recommend

Definitely I will recommend to everyone

Repair Quality

The car looks great , like new The service was great thank you.

Customer Service

Every one is very nice, great customer service

Returned Clean

My Experience

Am so grateful for the service rendered. You did a great job. I will definitely recommend Victor’s Auto collision to my colleagues.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

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Translated from Spanish by Carwise
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Likely to Recommend

Jamas recomendaria a Victor!s auto collision es de lo peor que puede haber y no me gustaria que alguien mas pasara por lo que yo pase.

Repair Quality

Customer Service

Nunca habia experimentado tan mal servicio hasta haora con Victor!s auto collision.

Returned Clean

Likely to Recommend

Repair Quality

The customer service was great. Both receptionists handled my inquiries with patience and professionalism. The repairs were done well and im assuming if my insurance company didnt suck, would have been completed much faster. Never the less the reason i gave a 9 rather than a ten, was they have an automated system that had informed me that my car would be ready and it was not until a week further out than the already close to two months it took to get back. Upon getting my car back one of the system lights came on as malfunctiining and I waited till today a Monday to call and explained what was happening and was reassured it would be checked out so another reason I believe this is a quality company. So, other than their automated system messing up my cars completion date, I have only positive things to say about this place.

Customer Service

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Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

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Likely to Recommend

They need to fix my car again and change that part in the front

Repair Quality

Necesito que me cambien la pieza nuevamente el trabajo que hicieron no está bien hecho gracias

Customer Service

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Likely to Recommend

Repair Quality

Customer Service

Muy bien

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Likely to Recommend

Repair Quality

Customer Service

Returned Clean