Vince's Auto Body Works

4.9 (870reviews)
100%
185 Smith Street,  Poughkeepsie,  NY  12601

In operation 80 years.

Vince's Auto Body Works is a family owned collision repair shop in business at this location since 1946. Here at Vince's we understand that we need to do more than just excellent repairs to satisfy our customers. We will make the repair process understandable and will answer in detail.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (870)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs that leave vehicles looking brand new, often exceeding expectations. The staff is widely recognized for being professional, friendly, and courteous throughout the entire process. Communication stands out as a key strength, with many customers appreciating regular text and phone updates that kept them informed every step of the way. Timeliness is another highlight, with numerous repairs completed ahead of schedule. Customers also value the complimentary detailing service. A few customers noted minor concerns, including a late pickup notification, a longer-than-expected repair time, and a color match issue, though the latter was promptly resolved per customer feedback.
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"... I was originally. The answer here is a clear yes. The repair was done perfectly not just right but perfectly. The people working on my care of the repair and the ..." Read more
"... rear bumper as well as new ac all done in one week. Astounding isn't even appropriate for the work they did. I'm happy to have a local shop. Hopefully I won't ..." Read more
"... Vince Auto Body Repair did an absolutely amazing job. My car looks brand new — you would never know anything happened. The quality of their work is outstanding. The staff ..." Read more
"I could not be more satisfied with the work done by Vince's!"
"Great service and the car was delivered to me fully detailed and looking superb. Minor nit, the color match wasn't 100% exact but ..." Read more
"... understand the entire process from start to finish. I was quoted about 16 days to complete the repairs front and rear bumper as well as new ac all done in one week. Astounding ..." Read more
"... communicated with me throughout the entire process. They completed the work ahead of schedule and will definitely go back for any future repairs. Thank you!" Read more
"Vehicle was ready in 4 days, sooner than expected"
"It was ready before it was promised by the repair."
"Very happy with my experience and how fast the repairs took!! Thank you so much!!"
"... calling and asking for updates and getting no where. I was given text updates every few days explaining where they were at in the process and the time frame I ..." Read more
"... was great from the moment I dropped off my vehicle. I was sent updates almost daily regarding progress on the repairs, which gave me peace of mind knowing my car was well ..." Read more
"... end the process was professional and very thorough. Constant communication and feedback was very much appreciated and at the end the job was done beautifully. Thank ..." Read more
"I was kept in the loop for the entire process. Anything that needed to be handled was before I knew ..." Read more
"... professional staff that believes in customer service. Worked hard to provide status updates every step of the way." Read more

My Experience

It’s was a great experience, I was was check in with no hassle and my car was work on pretty quick after turning it in.. the job done to my car was better than new..

My Experience

Outstanding customer service and workmanship my car looked like it just came out of the showroom and they handled everything from start to finish like true professionals

Likely to Recommend

I would never go anywhere else

Repair Quality

Excellent work

Customer Service

Best customer service I have ever had

My Experience

My Experience

Vince Auto Body did a fantastic job with my vehicle repairs. They were friendly, helpful and even got the work done before the estimated completion date. I will definitely reach out to them and refer them to others for any future work.

My Experience

Professional and Quality workmanship. Vehicle was completed as promised.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great work and was complete before scheduled time.

Customer Service

Welcoming

My Experience

Vince’s auto body shop is wonderful they fixed my car and got me back on the road in record time. All extremely professional and kind. Thank you Vince I will be back. Tesla looks amazing again.

Likely to Recommend

Good mechanics are hard to find

Repair Quality

Fast service, great staff, car looks great!

Customer Service

Staff offered me coffee from the truck and asked if I was hungry!

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

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Repair Quality

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Repair Quality

Customer Service

My Experience

I highly recommend Vince’s auto body for auto repairs. We’ve used them on several occasions. Great people, prompt quality service. Thank you for a job well done!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

everyone was really helpful and courteous. The car was completed quickly. I’m happy with it.

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Repair Quality

Customer Service

Likely to Recommend

Not taking my car anywhere else!!

Repair Quality

Beyond satisfied, it was a flawless interaction great work, beautiful detail very friendly office. Thank you for restoring my car.!!

Customer Service

My Experience

Everyone I spoke to at Vince’s was extremely helpful. Anytime I’ve ever had work done on a car it is constant calling and asking for updates and getting no where. I was given text updates every few days explaining where they were at in the process and the time frame I was given was accurate. This is the best experience getting my car fixed that I’ve ever had. Thank you Vince’s!

My Experience

My repair costs were covered by State Farm, yet Vinces' staff made every effort to do the right thing by and for me. All employees did everything they could to make the repair process comfortable. Nice work guys!!

My Experience

Everybody was so nice and friendly. My SUV looks amazing!. I will.recommend you to all my friends. The only issue is my A/C is blowing hot air

Likely to Recommend

You are the best

Repair Quality

Everyone was awesome ! Susan Walter Paul owners Wife and the young lady who helps Paul. Love you all

Customer Service

AWESOME

My Experience

I wanted to express my sincere gratitude to the entire staff at Vince's Auto Body. They not only answered all of my questions and helped with all the paperwork for my collision, they helped me understand the entire process from start to finish. I was quoted about 16 days to complete the repairs (front and rear bumper as well as new a/c) all done in one week. Astounding isn't even appropriate for the work they did. I'm happy to have a local shop. Hopefully I won't need their services again but if I do I will gladly return!

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Great service and repair was done professionally. Also gave me free advice!

Customer Service

Great people overall, honest work

Returned Clean