Rob's Prestige Auto Body

5.0 (581reviews)
99%
729 Dutchess Turnpike,  Poughkeepsie,  NY  12603
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Shop AssistantSparkles

In operation 43 years.

When your vehicle needs service, you want it fixed quickly, reliably, and affordably. We understand. If your car won't start, we're here for you. If you break down away from home, we're here for you. If you hear a weird noise and want it diagnosed, we're here for you. Prestige Automotive & Towing, we've been in business at our 2 Vassar Road location here in Poughkeepsie, NY for almost three decades. That says something! We work hard to ensure that all of our customers receive top quality service at reasonable rates.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (581)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked better than before the accident or even showroom-ready. The team receives high marks for proactive, frequent communication throughout the repair process, keeping customers informed at every step. Timeliness is a recurring highlight, with numerous customers reporting their vehicles were completed ahead of schedule. The complimentary interior and exterior detailing upon vehicle return is frequently mentioned as a delightful, unexpected bonus. A small number of customers noted delays or communication gaps, and one mentioned pricing exceeded initial estimates, reflecting areas customers feel could be refined.
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"... excellent experience with Presitge From start to finish, the staff was professional, friendly, and went above and made the process smooth. They provided a clear estimate, ..." Read more
"I was beyond pleased with the repairs made on my vehicle. Excellent work by a team of people who really care ..." Read more
"The vehicle was returned in pristine condition. Impossible to see that it had been repaired."
"... done with haste and when I picked the vehicle up it was in perfect condition , it felt and looked brand new" Read more
"The work done by the techs at Prestige left everything they touched in better-than-factory condition."
"Car was ready 3 days before their original estimated day of delivery"
"They promised us 2 weeks to start, and they finished in a week!"
"It was done a week earlier than what was expected!!"
"Dropped off car on Monday and picked up on Friday!"
"They are great, they just take a long time to get the car fixed"
"... update on where our car was along in the process, the office called and informed us. Communication 1010." Read more
"I cannot emphasize enough, about prestige. Everyone was on top of everything."
"Thoroughness, honesty, communication and repair were on exceeded my expectation."
"... that I didnt notice and getting the parts replaced. They had amazing communication and even help fix a couple small issues i had with the car. 1010 experience ..." Read more
"... dropping the car off. I never received a response. Updates were sporadic. I was told I would hear something again at the end of the week and then did not. Of ..." Read more

Likely to Recommend

Highly recommend

Repair Quality

I wish I could give a higher rating; this is the second vehicle I’ve had put back together by Prestige Auto Body. Phenomenal work;Phenomenal results!!! I will always go back whenever I need Auto Body work. Highly recommend!!!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Returned Clean

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Thank you for your professionalism and your service

Customer Service

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Repair Quality

Thank you for your professional service

Customer Service

Everything was done on time

Returned Clean

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Repair Quality

No issues

Customer Service

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Repair Quality

A total class act auto body service, from the friendliness of the front office and staff to the quality of workmanship. My car looked as good as new - both exterior and interior - when the work was completed. Only good things to say about Prestige.

Customer Service

See earlier comment

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Repair Quality

Customer Service

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I depended on reviews and based on my experience would recommend them to anyone.

Repair Quality

Staff were very friendly and helpful (especially Caroline and Rocco). Work was flawless and super fast. Dropped off vehicle on Monday and was very surprised when I received a call on Friday that it was ready for pick-up. Great communication on progress from Caroline, and Rocco reviewed at pick-up the work that was done. Over all very satisfied with experience. They even cleaned the interior of my car!

Customer Service

Customer service was excellent!

Returned Clean

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Repair Quality

Customer Service

Everyone was great! Dyana, Caroline & Rocco!!

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Repair Quality

Staff was very professional and courteous. I'd definitely recommend this shop to everyone

Customer Service

I was very satisfied

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Repair Quality

Very satisfied with Prestige Auto. My car looks better that the day i drove off the dealers lot.

Customer Service

Returned Clean

Likely to Recommend

They are great with their customers

Repair Quality

Prestige did a very good job on car. If I had a something wrong with my car i would go Prestige Auto Body.

Customer Service

Very Satisfied customers

Returned Clean

Likely to Recommend

Will let everyone know who did this body work!!

Repair Quality

My car came out beautiful!! It was such a smooth easy experience with Rocco at Prestige. I am going to highly recommend them to everyone that needs body work.

Customer Service

Nothing but professional and so very helpful!

Returned Clean

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Repair Quality

They worked really hard to get me my vehicle back right away with all the correct Nissan parts and no after market parts.

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Repair Quality

Very professional explained everything very well and got the job done in a very timely manner I would recommend to everybody and will bring my car back if anything else happens to it

Customer Service

Very satisfied easy to talk to very up front and honest

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Repair Quality

The repair was perfect and they did a complete dollop on the inside and outside of the car. It looked like it came out of the showroom

Customer Service

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Repair Quality

Fast and great results

Customer Service

Returned Clean