CARSTAR New Country Collision Poughkeepsie
In operation 16 years.
Located at 7 Hatfield Lane, Poughkeepsie, New York, between Routes 44 and 55, New Country Collision Center is a full-service collision repair facility dedicated to quality craftsmanship and providing complete customer satisfaction. All collision repairs are supervised by an on-site owner at all times.. We have achieved an I-CAR Gold Class, I-Car Gold Class Trained Professional and I-Car Gold Class Collision Repair designation.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Service Quality
My Experience - 5.0/5.0 -
Bob and his team were wonderful. They helped me throughout the whole experience of repairing my vehicle and it was super quick!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys made it such an easy process to fix my car! Staff were so lovely and personable- it really was such a great experience. Thank you!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job and communication. Thank you so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and communication!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
A major league operation! Staff morale and interest in customers very strong. My Honda CRV-x came back like a new car. Personnel is really geared to perform well.
My Experience - 5.0/5.0 -
Always a great job done on our cars at New Country Collision!! The owner is very helpful, he quickly made a way through insurance for our car to get repaired when there was a problem. He is very nice and answered all our questions. All staff are very friendly. I would highly recommend them!
My Experience - 5.0/5.0 -
The work was good Cant tell it was ever hit the paint job was very good hopefully I don’t have to come back but if I needed to I would let them do my work again
My Experience - 5.0/5.0 -
I was thrilled my car was ready today so I could have it for this weekend. The car looks great!
My Experience - 5.0/5.0 -
I have nothing but good things to say about New Country Collision. They made my car repair process easy and stress free, from start to finish. They were professional, easy to communicate with, and did an excellent job fixing my vehicle. I would definitely recommend them!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great people to work with.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
From the time I called to make appointment until I picked my car up after repairs EVERYONE was very friendly and made an upsetting situation very tolerable! Thank you all!
My Experience - 5.0/5.0 -
My experience from start to finish was extremely professional. I was informed along the way. The work was exceptional!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was so pleasant and professional. Danny was someone I could trust and give me the correct answers and recommendations. Thanks for all your help and cooperation.
Likely to Recommend - 5.0/5.0 -
My experience has been excellent.
Repair Quality - 5.0/5.0 -
The repair work was First Class, and the staff were all very professional and helpful. Danny was especially helpful and made the whole process favorable.
Customer Service - 5.0/5.0 -
See my previous note. All were very professional and helpful.
My Experience - 5.0/5.0 -
My car looks beautiful. I even think it looks better than new. New Country returned it also washed with detailed tires and rims.
Likely to Recommend - 5.0/5.0 -
I would recommend this shop highly.
Repair Quality - 5.0/5.0 -
New Country did a great job with the repair on my vehicle! Not only does it look just like new, but it actually looks better than new. New Country returned my vehicle repaired and thoroughly cleaned and detailed.
Customer Service - 5.0/5.0 -
New Country kept me updated via text messaging, and was prompt and responsive
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would highly recommend it.
Repair Quality - 5.0/5.0 -
Very helpful and friendly
Customer Service - 5.0/5.0 -
They were the best
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Would have preferred that everything from the cabin not be thrown into the trunk. Also was uncomfortable reinstalling the spare tire.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Bob, is friendly as well as his staff and are a pleasure to work with. Repair was completed before estimated date.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car came back looking even better than it did before the accident. I am very pleased with the work.
Customer Service - 5.0/5.0 -
So communicative and easy to work with all questions were easily answered.
Likely to Recommend - 5.0/5.0 -
New Country gave me personable and professional advice and service and is expert at what they do. Someone knowledgable on the team helps at each step of the process: inspection, advice, contacting insurance and the actual repair.
Repair Quality - 5.0/5.0 -
The body work was impeccable and I was able to get my brakes repaired at the same time
Customer Service - 5.0/5.0 -
The staff is professional, thorough and friendly. After bringing my car to New Century for repair I was given a ride to the train station, and picked up from the train station when my car was ready. The whole car was cleaned as well as repaired, a really nice touch!