Jakes Autobody
In operation 36 years.
Jake's Auto Body Powered by VIVE is proud to serve customers throughout High Falls and Ulster County for over 34 years. Our team of highly trained professionals, from friendly customer care associates to knowledgeable estimators, are here to assist you every step of the way. Our technicians undergo continuous training to ensure your vehicle is always repaired properly. Being people-first, your safety and satisfaction are our top priority.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 12:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Thanks for your professionalism, courtesy, and friendliness!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks for your professionalism, courtesy, and friendliness!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car looks beautiful. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a beautiful job. The car looks as good as New.
Customer Service - 5.0/5.0 -
We were kept appraised of progress throughout the entire repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication and the car looks great. Appreciate you guys handling all the insurance communication as well!
Likely to Recommend - 4.0/5.0 -
Quality of the repair was excellent but it took much longer than expected. I was estimated 7-10 days and the repair took 2.5 weeks.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great work on the insurance job. I only wish the little (non insurance) scuff could have gotten fixed with the same timeline as the insurance job.
My Experience - 5.0/5.0 -
So far, so good. (7.hours.)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
The repair took a very long time, but it was nicely cleaned and detailed. I didn't notice at pickup, but upon driving it home, there were issues with the rubber gasket in the hood, which would allow water into the engine (and it happened to be a very rainy which is unfortunate timing), also the driver's side headline was pointing up instead of forward, and the auto calibration was not functioning properly. I made an appointment to bring the car back and repair these items, but when I came back, I was told to make another appointment because they were short staffed. Pretty frustrating.
Customer Service - 3.0/5.0 -
Nice and friendly staff, but a bit slow and inconsistent. I made an appointment to come repair several items that they got wrong in the initial fix.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The work on the car was excellent. She looks brand new!
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
The best auto shop around I love the work they do. I love the people I deal with. It’s just an all-around great auto repair shop.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jake’s did a great job and were so communicative, helpful and professional. I got regular updates and job was finished earlier than expected! Highly recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jake's did a great job! They were super friendly, professional and gave regular updates throughout the repair process. Highly recommend!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was a tremendous pleasure working with Jake's Auto!
Customer Service - 5.0/5.0 -
They were responsive, helpful and positive.
My Experience - 5.0/5.0 -
Excellent customer service and perfect repair. Thanks for making the insurance process so easy
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was initially unable to afford the entire scope of the repair and Jakes Auto worked with me and repaired the critical part of the door… And it looks brand new! I'm extremely pleased with the quality of work.
Likely to Recommend - 5.0/5.0 -
Definitely a very professional and organized autobody shop. Highly rrecommended.
Repair Quality - 5.0/5.0 -
Initially, the scope of the work was more than I could afford… But Jakes Auto body was very accommodating and took care of the specific Rust damage on the rear door and did an absolutely perfect job. Their communication and their excellent work earns them the highest recommendation.
Customer Service - 5.0/5.0 -
All of the communication was efficient and polite and timely.