Jakes Autobody

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent timely service, car looks and runs great, friendly, knowledgeable, and sincere staff.

Customer Service - 5.0/5.0 -

Friendly, know, and sincere customer service

My Experience - 5.0/5.0 -

Thanks for your professionalism, courtesy, and friendliness!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thanks for your professionalism, courtesy, and friendliness!

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Car looks beautiful. Thank you.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They did a beautiful job. The car looks as good as New.

Customer Service - 5.0/5.0 -

We were kept appraised of progress throughout the entire repair.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great communication and the car looks great. Appreciate you guys handling all the insurance communication as well!

Likely to Recommend - 4.0/5.0 -

Quality of the repair was excellent but it took much longer than expected. I was estimated 7-10 days and the repair took 2.5 weeks.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great work on the insurance job. I only wish the little (non insurance) scuff could have gotten fixed with the same timeline as the insurance job.

My Experience - 5.0/5.0 -

So far, so good. (7.hours.)

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0

Repair Quality - 1.0/5.0 -

The repair took a very long time, but it was nicely cleaned and detailed. I didn't notice at pickup, but upon driving it home, there were issues with the rubber gasket in the hood, which would allow water into the engine (and it happened to be a very rainy which is unfortunate timing), also the driver's side headline was pointing up instead of forward, and the auto calibration was not functioning properly. I made an appointment to bring the car back and repair these items, but when I came back, I was told to make another appointment because they were short staffed. Pretty frustrating.

Customer Service - 3.0/5.0 -

Nice and friendly staff, but a bit slow and inconsistent. I made an appointment to come repair several items that they got wrong in the initial fix.

My Experience - 5.0/5.0 -

Looks like new

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

The work on the car was excellent. She looks brand new!

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

The best auto shop around I love the work they do. I love the people I deal with. It’s just an all-around great auto repair shop.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Jake’s did a great job and were so communicative, helpful and professional. I got regular updates and job was finished earlier than expected! Highly recommend

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Jake's did a great job! They were super friendly, professional and gave regular updates throughout the repair process. Highly recommend!

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

It was a tremendous pleasure working with Jake's Auto!

Customer Service - 5.0/5.0 -

They were responsive, helpful and positive.

My Experience - 5.0/5.0 -

Excellent customer service and perfect repair. Thanks for making the insurance process so easy

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean