Jakes Autobody
In operation 36 years.
Jake's Auto Body Powered by VIVE is proud to serve customers throughout High Falls and Ulster County for over 34 years. Our team of highly trained professionals, from friendly customer care associates to knowledgeable estimators, are here to assist you every step of the way. Our technicians undergo continuous training to ensure your vehicle is always repaired properly. Being people-first, your safety and satisfaction are our top priority.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 12:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Excellent customer service and perfect repair. Thanks for making the insurance process so easy
My Experience - 5.0/5.0 -
I was initially unable to afford the entire scope of the repair and Jakes Auto worked with me and repaired the critical part of the door… And it looks brand new! I'm extremely pleased with the quality of work.
My Experience - 5.0/5.0 -
Everyone at Jake's Autobody was fantastic to deal with. I greatly appreciate everyone's help, understanding and honesty!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone at Jake's Autobody was very pleasant to deal with. They were very straightforward and honest with the results and passing them on to me. Jake's was referred to me by one of my sons who has gone in there for work on his vehicles and been very satisfied.
Customer Service - 5.0/5.0 -
Carlie is a sweetheart and always had answers or got them to any of my questions. I have done customer service/front desk work for many, many years and Carlie is the perfect gal for the front office at Jake's Autobody!
Returned Clean
My Experience - 5.0/5.0 -
All staff were great to work with.
My Experience - 5.0/5.0 -
Great customer service and an excellent job on my truck. Highly recommended!
My Experience - 5.0/5.0 -
Great job by Jakes. Excellent quality work and terrific communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks for doing a good job!
Customer Service - 5.0/5.0 -
Good job!
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks brand new!
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
I would tell them that Jake's does good work but is a little on the expensive side.
Repair Quality - 3.5/5.0 -
Service was fine but the cost felt very high for the work that was required.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would unhesitatingly recommend Jake's.
Repair Quality - 5.0/5.0 -
The repair was thorough, leaving no trace that any work had been done. It was like the car had just rolled off of the dealership's lot.
Customer Service - 5.0/5.0 -
The front desk service at Jake's is always courteous and efficient.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Damage on new piece that was installed by repair shop. Also found heavy scratches on the passenger side tail light that I know weren’t there prior to drop off.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
New piece that was installed had damage on it and there were scratches on the passenger side tail like that I’m sure weren’t there before I dropped the truck off
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work and excellent communication
Customer Service - 5.0/5.0 -
Excellent work and excellent communication
Returned Clean
My Experience - 5.0/5.0 -
Amazing job on my repair! But I honestly wish I was given at least 24 notice that it was ready so I could accommodate dropping off my rental and having a ride to pick my car up.
Likely to Recommend - 5.0/5.0 -
Just wished for at least 24 hour notice when my car was ready. Some people like me don’t have any friends to help with dealing with the rental drop off and picking up their vehicle
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Just wished for at least 24 hour notice when my car was ready
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
A little too slow at the end
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I wanted some of my old parts back but they threw them in the trash. Other than that they did great work10 out of 10 on fixing my truck 9 out of 10 on communication in the shop.
Customer Service - 4.5/5.0 -
They threw some of my parts out that I wanted back
My Experience - 5.0/5.0 -
Thank you Scott, Carlie and the whole team at Jake’s. Although it took longer than anticipated, this was essentially out of your control. The car looks great! Thanks again.