Gerber Collision & Glass - Kingston (Ny)
In operation 85 years, 3 years at this location.
Gerber Collision & Glass - Kingston offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
Very friendly and knowledgeable about the job and handling the insurance and rental car-would recommend highly.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
There are a few spots above my bumper on my liftgate that was damaged during the accident that was not painted. There was also a lot of dust that was left behind.
Customer Service - 3.5/5.0 -
There were times where I felt there could’ve been better communication regarding updates on my vehicle.
Returned Clean
My Experience - 5.0/5.0 -
Ethan and Ginger went above and beyond in explaining the process to me, giving very timely and proactive updates about the repair (especially because the parts took longer to receive), and in helping me navigate this complex process across insurance and rentals since this was my first accident. Absolutely incredible customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Our car looks brand new. We are pleased with the results and especially with the respect and courtesy we received.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent communication and friendly knowledgeable staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The job was done in the time frame they told me and you will never know that my car was ever damaged. Staff was beyond professional, courteous and friendly. Thank you Gerber Collision. I will definitely refer you to friends and family.
Likely to Recommend - 5.0/5.0 -
I have already recommended Gerber Collision to my friends and family.
Repair Quality - 5.0/5.0 -
Customer service was at its best. I received daily updates of the process and progress of the repairs. The estimated time of repair was on point. I have already shared with family and friends about how pleased I was with Gerber. I highly recommended that they use Gerber in the future for their car repairs.
Customer Service - 5.0/5.0 -
Customer service was very professional and friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car looks nice and was returned clean.
My Experience - 5.0/5.0 -
Matthew was fantastic in terms of customer service!
My Experience - 5.0/5.0 -
Great work! Kept me informed every step of the way. Highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy
Customer Service - 5.0/5.0 -
Very Happy
My Experience - 5.0/5.0 -
A great staff; friendly and knowledgeable. The working my car ensured safety measures as well as aesthetics. Excellent !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I really appreciate everything you did for me, including extending my rental when I needed it. I also appreciate the young man giving me directions to find the shop, when I got lost the first time I drove there. Thank you for washing and waxing my car, too. I really appreciate it. 😊 Thank you, Sincerely, Sally Wood. Have a nice evening.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car looked like it was brand new. Paint looked good. Inside was clean and tires were detailed as well. Good job. Satisfied. Ethan picked me up at the rental car company when the job was done and I had to pickup my car. Considerate.
My Experience - 5.0/5.0 -
Everything was amazing. From the initial phone call, to picking up my car! Everyone was so kind and helpful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car looks perfect. You would never know there had been damage and they even cleaned the inside of the car! Everyone I worked with was very professional.