Gerber Collision & Glass - Kingston (Ny)
In operation 85 years, 3 years at this location.
Gerber Collision & Glass - Kingston offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Ginger & Matt communicated effectively making me feel comfortable that I had made the right choice by selecting Gerber.
My Experience - 5.0/5.0 -
The work was done efficiently and quickly. Thank you!
My Experience - 5.0/5.0 -
I was pleased from my initial contact with Gerber through today, when I picked my car up. They were helpful and considerate, clearly explained what would happen, and kept me informed and updated throughout the repair process. My car looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The work was done very well and quickly. We got our car back sooner than we thought we would and we are grateful and pleased.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff we dealt with explain everything very clearly. The work was done in a timely manner, and we were very satisfied with the outcome.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It was very easy and everybody was very helpful. Thank you very much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was very easy
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gerber staff were super nice and did a great job
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The customer service experience was quite extraordinary. Everyone was so incredibly professional, knowledgeable, and kind. You all turned a rather bizarre experience of having a tree fall onto our vehicle into something we could navigate feeling confident there would be an affirmative outcome. Thank you for that peace of mind!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was friendly and we were kept informed. Came in on time and looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Every single person we dealt with at gerber in Kingston was friendly and polite and professional. The work done on my car was exceptional. They communicated the timeline well and the car was done on time. They also interfaced with the insurance company so I had almost nothing to do with the claim. Thank you all!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Hey did a great job i would recommend Gerber to a friend or family. Very satisfied with the Job..
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very friendly and knowledgeable about the job and handling the insurance and rental car-would recommend highly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional, knowledgeable, looks great!
Customer Service - 5.0/5.0 -
Ginger and the guys very nice
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
There are a few spots above my bumper on my liftgate that was damaged during the accident that was not painted. There was also a lot of dust that was left behind.
Customer Service - 3.5/5.0 -
There were times where I felt there could’ve been better communication regarding updates on my vehicle.
Returned Clean
My Experience - 5.0/5.0 -
Ethan and Ginger went above and beyond in explaining the process to me, giving very timely and proactive updates about the repair (especially because the parts took longer to receive), and in helping me navigate this complex process across insurance and rentals since this was my first accident. Absolutely incredible customer service