Vitale Collision Repair
In operation 50 years.
Serving the Downriver community for nearly 50 years, Vitale Collision has been in business since 1976. Owned and operated daily by Mark Vitale, we are an I-Car Gold Class Shop, indicating ongoing training for all our certified technicians. Our commitment to the highest quality and satisfied customers is our top priority. We’re more than just a collision shop; we’re an integral part of the Downriver community. We've assisted with everything from minor fender-benders to complex insurance situations and those crucial 'how am I getting to work?' moments. At Vitale Collision, every repair is handled with the care you'd expect for a friend—because, in our community, that's often exactly who you are.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Great shop!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional, clear communication, quick and timely repair and top notch quality.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always a great experience with Vitale’s!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great work nice person everytime I spoke the guy on the ph
Repair Quality - 5.0/5.0 -
Not sure why there are any negative posts on there website buy in my experience they did me a great job If I put it back at the dealer you could not tell that there was ever any damage done at all I tip my hat to there skills and the craft manship they did a beyond great job looks like it came straight from the came straight off the assembly line and I'm not in noway shape or form affiliated with there shop but I'm jus telling the truth from the work done on my car excellent jus perfect 1 thing thing I need to take it back to have them double check my reverse camera I think it might have got a bit cooked in my opinion it looks a lil off like it shows clear but it jus seems like a bit crooked so if thy could jus double check and make sure it's not damaged I would be a little less bothered or maybe I'm just not use to the bumper being so visible but if som1 could reach out that would be great but other then that little ordeal everything is great thank you for such a great job and again if we could talk about the Camara and just go over it make sure it's fine I'd greatly appreciate thank you
Customer Service - 5.0/5.0 -
Yup only complaint is took longer then I thought and my dealer had no cars for me to use in the main time I had no car
My Experience - 0.0/5.0 -
The automated car repair update system is flawed. I was prepared to pick up my car on a certain date and had to extend a rental I had not planned for.
Likely to Recommend - 2.5/5.0 -
Quality of work is good. Customer service needs improvement.
Repair Quality - 4.5/5.0
Customer Service - 2.5/5.0 -
The communication was poor. The automated system was not accurate. It provided updates that were not true. Calling the collision shop did not provide the best answers.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job as expected
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Have several times over the years, these guys rock
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Above average 10plus. I have recommend Vitale collision to my friends.
Customer Service - 5.0/5.0 -
Well respected people.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
Could have kept in communication better
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
After visiting several collision shops, they were very professional in terms of cost and time of repairs
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
I would go back
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were very polite and pretty prompt
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
Chips on edge of door that are going to have to be touched up by me have left me a bit unsatisfied