Vive Collision of Bangor
In operation 31 years, 13 years at this location.
Bernatche Auto Body Powered by VIVE is proud to serve customers throughout Penobscot County and the Bangor area for over 25 years now. Our team of highly trained professionals, from friendly customer care associates to knowledgeable estimators, are here to assist you every step of the way. Our technicians undergo continuous training to ensure your vehicle is always repaired properly. Being people-first, your safety and satisfaction are our top priority.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0 -
Service was great and the vehicle looks fantastic ! Only negative was how long it took, but I understand why.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was really grateful for the turnaround time of the repair in order for me to be able to move out of state as planned.
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You guys went above and beyond what I expected. I was kept in the loop for the entire repair process which eased my mind. I didn't feel like I needed to call for updates much and when I called to ask questions you guys were patient to answer them. Thank you guys for getting my car into the shop right away and taking care of the rental car. I will definitely come here again if I ever need to!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service! Got my car into the shop the next day and went above and beyond my expectations
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Damage was repaired to factory new standards. I cannot tell that the door is anything other than like new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick and professional! Would definitely use their services again!
Customer Service - 5.0/5.0 -
Very helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
there was a misunderstanding and I will chalk it up to my hearing loss. But it came out great thank you all.
Customer Service - 5.0/5.0 -
I was kept up to date.
Likely to Recommend - 2.5/5.0 -
Need better time management
Repair Quality - 2.5/5.0 -
I was told 3-5 days and they had my car for almost a month. I need to contact them as hatch back door not fixed correctly
Customer Service - 4.0/5.0 -
Everyone I dealt with was very pleasant
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
No issues!
Repair Quality - 4.5/5.0 -
My vehicle looks great!
Customer Service - 5.0/5.0 -
No issues!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good service. People were amazing.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would highly recommend this business.
Repair Quality - 5.0/5.0 -
My experience with Bernache Auto Body was exceptional thanks to two ladies there; Samantha and Shelley. Shelley helped guide me through the painful process of getting my brand new car repaired and was so responsive to each of my many questions. And Samantha kept me informed every step of the way with regular updates on the repair process. I can't thank these ladies and the repair team enough for turning a distressing situation into a master class of prompt and thorough professionalism.
Customer Service - 5.0/5.0 -
The customer service was superb!