Vive Collision of Bangor
In operation 31 years, 13 years at this location.
Bernatche Auto Body Powered by VIVE is proud to serve customers throughout Penobscot County and the Bangor area for over 25 years now. Our team of highly trained professionals, from friendly customer care associates to knowledgeable estimators, are here to assist you every step of the way. Our technicians undergo continuous training to ensure your vehicle is always repaired properly. Being people-first, your safety and satisfaction are our top priority.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
You should offer loner cars to your clients right at your facility instead of them having to seek out other rental enterprises.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent, helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Staff was great, but couldn't provide estimated completion dates that held true.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast, friendly, and impeccable work.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I'll recommend only if they are not in need of it under a time crunch. Their work is great, not fast.
Repair Quality - 5.0/5.0 -
It looks great, everything works. My truck was returned cleaner than when they received it, and I didn't expect that!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 1.5/5.0 -
They told me it would be 9 days and it was quite longer. They have this automated messaging system that sends you messages. It just seems to update you and change the finish time constantly and they say that they can't do anything about. They told me that my truck was behind because they guy working on it was having family issues. Also, the shop manager said that we had talked about the difficulty of the paint color, when I never even communicated with him. I told him that the paint color was in the number codes on the truck.
Likely to Recommend - 5.0/5.0 -
I would recommend too a friend Or someone else
Repair Quality - 5.0/5.0 -
I was very happy with the repairs done on my truck very happy and satisfied with the work that was done. Thank You Very Very Much. Job well done
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Although we have only driven the vehicle twice since repair we have not noted any concerns.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Vive Collision in Bangor, ME. Nice group, professional. Car looks amazing. Highly recommend.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They were easy to work with true to their word on the estimate and had a good working relationship with the rental business.
Repair Quality - 5.0/5.0 -
The paint job and the repair are beautiful like it never happened
Customer Service - 5.0/5.0 -
Diana was in contact with us for updates. The coordination between enterprise rental and Vive was amazingly seamless and very helpful as a customer to just have one place to go. It was really helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional, great communication, convenient, and timely.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very nice to me.
Customer Service - 5.0/5.0 -
They were also very nice to me.
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Overall very pleased