Vive Collision of Bangor
In operation 31 years, 13 years at this location.
Bernatche Auto Body Powered by VIVE is proud to serve customers throughout Penobscot County and the Bangor area for over 25 years now. Our team of highly trained professionals, from friendly customer care associates to knowledgeable estimators, are here to assist you every step of the way. Our technicians undergo continuous training to ensure your vehicle is always repaired properly. Being people-first, your safety and satisfaction are our top priority.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
They rock
Repair Quality - 5.0/5.0 -
This is the best group of people in the industry !!! Hands down!! Straight rock star all around. Kind. Caring. Responsive. Ownership. Exceptional !!!!!
Customer Service - 5.0/5.0 -
Best out there
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a awesome job, looks like the accident never happened
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Door moldings was loose, but was addressed immediately. Waiting on new moldings.
Customer Service - 5.0/5.0 -
Very good service. All the people I delt with were excellent!
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have already recommended them to someone.
Repair Quality - 5.0/5.0 -
They presented a quote that was accepted by my insurance and get the repairs done ahead of time, coordinated the car rental with Enterprise and were able to do the repairs ahead of other places i got quotes from
Customer Service - 5.0/5.0 -
Always friendly
Returned Clean
Likely to Recommend - 5.0/5.0 -
Been a customer for many years. Have recommended numerous folks because of Jim and quality of work
Repair Quality - 5.0/5.0 -
Ready ahead of schedule. Jim Smith is terrific with whom to work
Customer Service - 5.0/5.0 -
Jim Smith is terrific with whom to work. Other front staff courteous and friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks just like new.
Customer Service - 5.0/5.0 -
Staff was courteous and hellpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Done in a short time, and it looks like brand new.
Customer Service - 5.0/5.0 -
Nice people
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks brand new! Bernatche Auto Body was very thorough, reassuring about the final outcome, and communicated promptly and clearly. The car was finished on the exact day they estimated. They demonstrate care about their customers, both in the customer relationship and the quality of the repair. I recommend them highly to anyone in need of their services.
Customer Service - 5.0/5.0 -
Please read previous comments.
Likely to Recommend - 5.0/5.0 -
Already have!!
Repair Quality - 5.0/5.0 -
They were excellent to work with. They got me right in to get an estimate, worked with my insurance company and scheduled my repair very quickly. They also worked with the rental car company to make sure I had a rental available to me the day I dropped off my car for repair. The repair looks excellent! They cleaned my car, inside and out!! I was also able to pick up and drop off the rental car at their place instead of having to go to the rental company! Everything went exceptionally smooth! Thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0 -
Rear electric seat inoperable. One lugnut left almost completely off, several bolts missing from fairings on doors.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Bernatche/Vive was terrific to work with. They did what they said they going to do and delivered exactly in the timeline provided at the outset. The car looks almost as good as new!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great, very happy with how clean it came back. Looks like you detailed it.
Customer Service - 5.0/5.0 -
No concerns at all.