Vive Collision of Norwich
In operation 8 years.
At VIVE Collision of Norwich, formerly A & J Auto Reco, we provide superior service to our valued customers throughout the Southern Tier area. Our welcoming and knowledgeable customer care team works hand in hand with our expert estimators to offer you seamless support throughout your experience with us. Our technicians are committed to excellence, pursuing ongoing education to deliver top-quality auto body repairs. By taking a people-first approach, we place your safety and satisfaction above all else, ensuring a service you can trust backed by a lifetime warranty.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job on my Camaro they knew how much it meant to me
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
All went good with my truck repair. Very good in the communication and updates. Would highly recommend them and should I need additional service I will be back.🙂
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Communication. Layne at VIVE at your Norwich NY site, kept me informed of all and any changes to the servicing of my vehicle. I would definitely recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was perfect, my highbeams weren't even, one of them was pointed lower than the other but I had a friend who knows mechanical work fix it. But everything else was perfect and I appreciate the work you guys did!!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was perfect and as soon as it was figured out where I would get my updates, everything was great. My only issue was that my highbeams were directed in two different angles.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Exceptional work and care. I felt like I was valued while my vehicle was at the shop for service repair. Thank you, vive for excellent crestmanship and Customer service
Customer Service - 5.0/5.0 -
Excellence is the only word that I can think of that describes my visit. I am so grateful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service! I would highly recommend VIVE. I had some damage to my truck, they fixed it in a timely manner and it looks great!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks like it’s new.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job! And in very good time.
Customer Service - 5.0/5.0 -
Friendly staff, very professional and pleasant
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I was told by 2 different mechanics you should have never done the work you took me for a ride
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very Good, Very Fast
Customer Service - 5.0/5.0 -
Very good.
Returned Clean
My Experience - 5.0/5.0 -
Good job and prompt service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
i was recommended vive by 2 friends who have had work done by them
Repair Quality - 5.0/5.0 -
got my car fixed better than when it came off the showroom!