Vive Collision of Norwich
In operation 8 years.
At VIVE Collision of Norwich, formerly A & J Auto Reco, we provide superior service to our valued customers throughout the Southern Tier area. Our welcoming and knowledgeable customer care team works hand in hand with our expert estimators to offer you seamless support throughout your experience with us. Our technicians are committed to excellence, pursuing ongoing education to deliver top-quality auto body repairs. By taking a people-first approach, we place your safety and satisfaction above all else, ensuring a service you can trust backed by a lifetime warranty.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Car looks very good love the work. Unfortunately it took about 5 days longer than originally quoted with no rental car in my contract.
Customer Service - 5.0/5.0 -
Good communication
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
they do great work.
Repair Quality - 5.0/5.0 -
But the job is not done yet.
Customer Service - 5.0/5.0 -
the job is not completed yet. A part has been back ordered.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Their performance was outstanding, as they not only met all expectations but exceeded them, completing the work efficiently and on schedule.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Customer Service - 5.0/5.0 -
Very good customer service right there know how to make ur day better trust me I was a nerve wreck n having one of those weeks ..
Returned Clean
My Experience - 5.0/5.0 -
The whole process was so easy and pleasant. I am very happy with the service I received and would highly recommend VIVE Collision to anyone that needs body work done on their car. Good customer service is getting harder and harder to find, but ViVE Collision will not disappoint. Great people and great service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very friendly helpful staff. Did a fantastic job on my Toyota. I highly recommend them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Thank you!
Repair Quality - 5.0/5.0 -
Very happy!
Customer Service - 5.0/5.0 -
No problems! Very good people!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I Always have a great experience when i Work with Layne. He is very nice and professional. Thank you for always making sure I receive the best customer service/experience
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The truck looks amazing better than it did when I bought it. The staff was amazing will definitely go there again if I ever need my vehicle fixed
Customer Service - 5.0/5.0 -
The customer service was fantastic
Likely to Recommend - 5.0/5.0 -
Did what was necessary
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very nice people
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Repairs took longer than expected. VIVE said it was due to insurance inspector not coming in a timely manner. Otherwise great
Customer Service - 5.0/5.0 -
Great
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had a great experience! They did an excellent job repairing the front end of my car and the quality of the work was top-notch. What really impressed me was the extra attention to detail. They even cleaned the inside of my car before I picked it up. It looked amazing when I got it back. Highly recommend them if you're looking for quality work and great service!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding service. Very responsive to customer requests. Layne especially deserves a 10.