Vive Collision of Waverly
In operation 8 years.
At VIVE Collision of Waverly, we provide superior service to our valued customers throughout the Southern Tier area. Our welcoming and knowledgeable customer care team works hand in hand with our expert estimators to offer you seamless support throughout your experience with us. Our technicians are committed to excellence, pursuing ongoing education to deliver top-quality auto body repairs. By taking a people-first approach, we place your safety and satisfaction above all else, ensuring a service you can trust backed by a lifetime warranty.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0 -
The actual body work was done very well.
Customer Service - 2.5/5.0 -
Although they tried be friendly we were very frustrated with our experience. Our dates of completion changed each day it would say a day or two more. Went from a week and a half to a month in the long run.
Returned Clean
My Experience - 5.0/5.0 -
The VIVE Collision team was excellent with communication through the entire repair process . Thank you to the entire VIVE Collision team !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I just hoped I could have gotten my car back a couple days earlier but, things couldn't be helped. It is what it is. I got it back and it looks great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
Schedule took much longer than planned. Negative battery terminal was not tightened back properly, left me stranded at Lowe’s. They sent Huckle’s out to get me going. Huckle’s noticed the terminal and tightened that up for me. Passenger side headlight wire for snow plow was not hooked back up, I fixed that at home.
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0 -
Very nice people, I just didn’t like the process of not giving an estimate and ordering the parts before you drop off the vehicle. If my in-laws didn’t have a spare car we would have incurred over $1000 in rental fees that were not covered by the insurance. I feel if the parts were ordered and already at the shop when we dropped the vehicle off it would have been done within the four weeks we were promised.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone I came in contact with was polite, patient with my questions and stuck by their words as to what had to be done and that they would update me as to the progress. The detail they did inside and outside was not expected but greatly appreciated and my car looked brand new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was kept informed every step
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I really appreciated text updates.