Vive Collision of Owego

4.8 (90reviews)
97%
875 State Route 17c,  Owego,  NY  13827
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Shop AssistantSparkles

In operation 11 years.

At VIVE Collision of Owego, we provide superior service to our valued customers throughout the Southern Tier area. Our welcoming and knowledgeable customer care team works hand in hand with our expert estimators to offer you seamless support throughout your experience with us. Our technicians are committed to excellence, pursuing ongoing education to deliver top-quality auto body repairs. By taking a people-first approach, we place your safety and satisfaction above all else, ensuring a service you can trust backed by a lifetime warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (90)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting frequent text updates and prompt responses that kept them informed throughout the repair process. The quality of repairs was frequently described as excellent, with vehicles returned in like-new condition and attention to detail noted across numerous reviews. Timeliness was generally well-received, with several customers noting their vehicles were completed ahead of schedule. Staff were widely commended for being friendly, professional, and genuinely caring. A few customers noted minor concerns such as delays due to parts availability, occasional inconsistencies in communication, and isolated issues with returned vehicles, reflecting areas customers felt could be refined further.
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"... quite simply the best! Friendly and professional, your work is of the highest quality, I would recommend Owego Vive to everyone." Read more
"... periodically to keep you updated on the repair progress, worked performed was top notch quality. Highly recommend Vive Collision of Owego" Read more
"... good hands. Very friendly atmosphere, courteous and right on point when it came to fixing the car. I would highly recommend giving this place a try. ..." Read more
"Great customer service and quality repairs. I would definitely recommend to others."
"Excellent customer service"
"... process was professional, efficient, and stress-free. Their communication was excellent—they kept me informed throughout the repair and answered ..." Read more
"Vive sends text messages periodically to keep you updated on the repair progress, worked performed was top ..." Read more
"I appreciated the updates and prompt responses. Staff at the location were very friendly and helpful. ..." Read more
"The claim process was made easy and smooth by consistent communication."
"I think the actual repair looks excellent. I did have inconsistent communication from the company that was frustrating. Direct communication from the ..." Read more

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Returned Clean

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My Experience

My husband and I are completely satisfied with the professionalism and respect as a customer. And we look forward to sharing our experience with family and friends, and thank you to the crew and staff at VIVE. We find it easily to give them a 10 rating. Thank you. The standard Family.

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My Experience

Very easy process, Tom explained everything and kept me updated throughout.

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Returned Clean

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Very nice job

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My Experience

Even though it took longer than was originally intended , they were very nice and took good care of us. They even paid for the extra days on the rental. I would highly recommend VIVE!

My Experience

Impeccable communication

My Experience

Tyler promised to get it done as quick as possible and he went above my expectations to make it happen!

My Experience

Tom, Michael, and the VIVE Team delivered!!! Would definitely recommend them.

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Tom and Michael’s work was ‘showroom new’…

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Repair Quality

I couldn’t be happier with the work Vive Collision did on my truck. From start to finish, the entire process was professional, efficient, and stress-free. Their communication was excellent—they kept me informed throughout the repair and answered all of my questions. The quality of the workmanship was outstanding. My truck looks as good as new, and it’s clear they take pride in their attention to detail. The staff was friendly, knowledgeable, and genuinely cared about making sure everything was done right. If you’re looking for a collision repair shop that delivers exceptional customer service and top-quality repairs, I highly recommend Vive Collision. Thank you to the entire team for a job well done!

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My car looks great! It was ready on the estimated date, they were very helpful and informative.

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My truck was completed on schedule.

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The body repair looks great

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Very nice. Great communication.

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They did a great job on my truck, the guys went above and beyond my expectations. From the scheduling, the communication throughout the repair. Vive is a great company to work with and I will definitely recommend Vive to anyone that needs work done to their vehicle.

Customer Service

They did a great job on my truck, the guys went above and beyond my expectations. From the scheduling, to the communication throughout the repair. Vive is a great company to work with and I will definitely recommend Vive to anyone that needs work done to their vehicle.

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Returned Clean