Gerber Collision & Glass - Johnson City (Ny)
In operation 85 years, 3 years at this location.
Gerber Collision & Glass - Johnson City offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very good service and kept me updated even though they were slammed with vehicles due to the hail storm and other issues. I really appreciate the time and effort put into taking all my dents out of my car and even repainting certain parts of it
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The entire Gerber Collision Team was SUPER in every regard! I was beyond satisfied with the work they did and the manner in which they did it. I highly recomnend Gerber Collision with zero reservations.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Didn't get a chance to look at the body work much considering they tried to return me a vehicle that now has no brakes because somehow 3 of my calipers seized during the 3 weeks they had my vehicle. But I did notice when the manager opened my hood when he went to shut it he wasnt able to get it to shut again.
Customer Service - 5.0/5.0 -
Their receptionist, Natalia was great!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff are very pleasant and comforting even when you have a lot of questions. Very good at keeping customer updated. Even willing to help with an issue that wasnt noticed on initial estimate. And help steer in right direction to get it fixed
Customer Service - 5.0/5.0 -
Patrick is very pleasant to work with. As well as the receptionist. All staff at least said hi.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Cheaply done, after market materials, sloppy and had to go bad multiple times to get things corrected.
Customer Service - 0.5/5.0 -
Would not recommend. Very unprofessional
My Experience - 5.0/5.0 -
Appreciated the updates.
My Experience - 5.0/5.0 -
They were very courteous and knowledgeable. They made sure everything was done right.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job. She looks brand new and is beautiful again
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very pleased with Gerber repairing my car they did a wonderful job I'm very pleased with it I would recommend them to any body who needs repairing Thank you guys for a awesome job 😀
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a wonderful job on my car looks fantastic thank you everyone
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I already recommended to my friends and coworkers.
Repair Quality - 5.0/5.0 -
Staff are very professional and courteous.
Customer Service - 5.0/5.0 -
They really care about the work they do. They want customers to be happy
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0 -
Don't know yet. Need to get home and find out if the car DID REQUIRE a calibration of some front sensors.
Repair Quality - 3.5/5.0 -
Short delay in getting car looked at from 7/2 to 7/7 due to 4th of July weekend was not a problem. But, then a delay to 7/21 to take the car in was excessive, First told it would take 6 days, Then, changed about approx. 2 weeks. We were leaving on 7/31 for 12 days. On 7/30 (?) they called to say it was done. They changed their mind re: the need to be recalibrated. Parked it in the garage and left. Looked OK. Will know better when we get home tomorrow.
Customer Service - 4.0/5.0 -
Guy who did the estimate and reviewed their work was very good, Receptionist was okay.