Voss Collision Centre
In operation 53 years.
At Voss Collision Centre customer satisfaction is based on years of experience. As our customer, you will receive the finest quality repairs available. We are ready and willing to answer all your questions concerning the repair or estimating process. Our professional staff will assist you with your insurance company and claims handling procedure. State of the Art Detail Center Executive Detail Centre, we don't just "wash cars." We protect your investment Our staff uses only the highest quality cleaning product and processes to protect your automobile. A wide variety of valuable services are available at Executive Detail Centre: ?Exterior cleaning of paint surfaces, wheels and more. ?Interior treatments, shampooing carpets ?conditioning leather Additional Services Offered Paintless Dent Repair Buff & Polish Exterior Paint Glass Replacement Windshield Chip Repair Paint Scratch Removal Shuttle Rides Pin Stripes Towing Service Mechanical Department Interior Repair Paint Sealant
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
my car after 3 months has problems and does not fix the way it's supposed to be fixed
My Experience - 5.0/5.0 -
The experience was seamless. Buffy was awesome! Please give her and the rest of the team a pat on the back for a job well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Will definitely take my car to Voss if it needs body work again. All employees were super nice and helpful and my car was done quickly and looks amazing!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing customer service and they had my car done super quick. The repair is perfect and you can’t even see where the damage was! ⭐️⭐️⭐️⭐️⭐️
Customer Service - 5.0/5.0 -
Amazing customer service!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My van was repaired perfectly and it looks like the original. The texts and updates were appreciated. Everything was very easy and the staff at the front desk was very helpful. It was also convenient to have Hertz right there also.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All contact with Voss was very easy and my vehicle was repaired perfectly
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guy's didn't an outstanding job! Mike said it would take at least 10 day's so figured it would be 15 day's. But it only took 9 day's I was pleasantly surprised to get my truck back sooner than expected. Thankyou very much!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very good repair considering the damage when you first got it
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome job!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Everyone who has seen the car over the weekend since I got it back asked where I took it. They told me Voss did a great job.
Repair Quality - 5.0/5.0 -
They did an excellent job! The car looks great. I am very pleased with the workmanship and how they kept me updated on the progress of repairs.
Customer Service - 5.0/5.0 -
Excellent customer service. I talked to several representatives and all were very professional and very patient and understanding as I had to reschedule my appointment a few times due to my job (medical) changing my time off.
Returned Clean
My Experience - 5.0/5.0 -
Great customer service, good outcome
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
The ladies in the front were very helpful. The car was OK until I had to repair it again. The inspection process needs a whole lot of work.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
NEVER
Repair Quality - 4.0/5.0 -
I was not given instructions on when I could wash the vehicle or what products could be used on it. The car has a chemical smell that is very potent
Customer Service - 0.5/5.0 -
From dropping the car off NO ONE seemed to know what was going on. The initial quote was 700 and some change and the lady was telling me it was 2-3 weeks they would have. She said they would text or call with a time it would be complete. Innever received those text or calls. I tried calling was told they could not tell me anything then I was told it was in paint but still 2-3 weeks. Then I get a call on Thursday 9/25 telling me it would be done and the hours of operation are until 5. After explaining I cannot pick it up then as I work until 6 and the same for Monday she says she would stay. On Friday 9/26 a lady calls and said I have to be there before 5 or the car can’t be picked up. I told her the lady said she would stay and she said she went home. I left work early (incurring a write up and a loss of 150 dollars) and who is sitting at the next but the lady who said she would wait for me to pick the car up. I signed papers and handed my keys on went on my way. NO walk around of the car to show what was done, no instructions on washing, no nothing. I contacted my salesperson at BMW as I was not happy. He said he would contact the right people. I never heard from anyone. I called on 10/1 and explained to another salesman at BMW my displeasure and I was contacted by Kyle. I missed his call. I left him a message. On 10/2 I heard nothing. I am going to assume this is par for the course at Voss Collision and it 1.5 stars in Yelp, the car looks great, but customer service SUCKS. Had I known or was told I would be better off taking it to BMW for the repair shop there I would have, but was told they didn’t have a body shop. I am happy to have my car back and if something else happens it will not go to Voss for body work. By the way still no call.
Returned Clean
My Experience - 0.0/5.0 -
The computer generated status updates leave a lot to be desired in terms of accuracy.
My Experience - 0.0/5.0 -
The rear bumper was not repaired as expected. The plastic bumper was punctured badly. State Farm requested an attempted repair instead of replacing the bumper itself. While it looks better, the damage repair is quite visible and not acceptable for a Porsche. Please request State Farm allow Voss to repair this damage correctly by replacing the bumper.