Voss Collision Centre
In operation 53 years.
At Voss Collision Centre customer satisfaction is based on years of experience. As our customer, you will receive the finest quality repairs available. We are ready and willing to answer all your questions concerning the repair or estimating process. Our professional staff will assist you with your insurance company and claims handling procedure. State of the Art Detail Center Executive Detail Centre, we don't just "wash cars." We protect your investment Our staff uses only the highest quality cleaning product and processes to protect your automobile. A wide variety of valuable services are available at Executive Detail Centre: ?Exterior cleaning of paint surfaces, wheels and more. ?Interior treatments, shampooing carpets ?conditioning leather Additional Services Offered Paintless Dent Repair Buff & Polish Exterior Paint Glass Replacement Windshield Chip Repair Paint Scratch Removal Shuttle Rides Pin Stripes Towing Service Mechanical Department Interior Repair Paint Sealant
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was more than satisfied- they did wonderful work.
Customer Service - 5.0/5.0 -
Again, above and beyond the call: Becca not only coordinated all the work done, but she also took the time to calm a very frazzled client.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
your customer svc is AWESOME !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Best customer I've ever experienced, especially from Becca!
My Experience - 5.0/5.0 -
Great job. Thanks for getting it done guickly!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Constant updates on the progress of the work and a special effort to get the job done ASAP were greatly appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The The situation surrounding why I had to go to Voss was unfortunate. However, I was completely satisfied by Voss collision and the work they did. It started from the front desk all the way to the technicians who fixed, painted and even detailed my car. The front desk continually kept me informed with the work on my car . The technicians who actually work on my car generally made me feel like my car was the most important car in the shop. Overall, there are not any recommendations I could make to improve the collision center. The collision center was perfect and I am 100% with the work and the people who work there.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Becca has impeccable customer service skills and even through in a personal touch for our family. We will absolutely be returning for any future services.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Over all a pleasant experience.
Customer Service - 3.5/5.0 -
Depends on the person I dealt with. I dealt with two different front desk personnel. One was very nice, the other was very curt and was not very pleasant.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 2.0/5.0 -
Before this experience, my recommendation confidence in voss was very high. I'm unhappy that the noise ssue I identified when the car was released to Voss was not thoroughly inspected and that I was told that I'd have to approve an $80 inspection fee that I'd potentially be liable forthem it should be included in the initial inspection
Repair Quality - 2.5/5.0 -
I am happy with the repairs and customer service for the most part; however, I don't believe the inspection was performed completely. I released my vehicle to Voss and informed them of front end noise that I was hearing post collision. This issue was not pursued enough in order for Voss to ID the noise. The car was released back to me and the issue continues to persist. Now Voss is telling me I have to pay $78 for them to inspect the noise, which is very disappointing and not in the beat interest of the customer
Customer Service - 3.5/5.0 -
Very courteous and demonstrated a genuine concern for my happiness
My Experience - 5.0/5.0 -
We were treated great by everyone we talked to. They did a wonderful job keeping us updated on the status of our vehicle and let us know what parts would be aftermarket and OEM. The vehicle was finished 3 days prior than expected so we could get out of our rental.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were ALWAYS very helpful every time I spoke to them.