Voss Collision Centre
In operation 53 years.
At Voss Collision Centre customer satisfaction is based on years of experience. As our customer, you will receive the finest quality repairs available. We are ready and willing to answer all your questions concerning the repair or estimating process. Our professional staff will assist you with your insurance company and claims handling procedure. State of the Art Detail Center Executive Detail Centre, we don't just "wash cars." We protect your investment Our staff uses only the highest quality cleaning product and processes to protect your automobile. A wide variety of valuable services are available at Executive Detail Centre: ?Exterior cleaning of paint surfaces, wheels and more. ?Interior treatments, shampooing carpets ?conditioning leather Additional Services Offered Paintless Dent Repair Buff & Polish Exterior Paint Glass Replacement Windshield Chip Repair Paint Scratch Removal Shuttle Rides Pin Stripes Towing Service Mechanical Department Interior Repair Paint Sealant
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The Team at Voss did a superb job! Every staff member I encountered had an excellent attitude and gave superior customer service. Voss completed repairs earlier than expected and left my car immaculate. So thankful the Lord sent me to Voss. I would recommend Voss to anyone. May God continue to bless all those at Voss. Thank you.
My Experience - 0.0/5.0 -
My car was not fixed. I took it to the collision shop because of a leak of coolant that caused my engine to overheat after a fender bender. It appears the exterior of my vehicle was repaired, but within three hours and approximately 30 miles my car had overheated again and had coolant everywhere, just like when I had it towed the first time. I was then told on the phone that if insurance doesn’t think it’s due to the accident, I will have to pay for further repair, when it is clear that the repair was not done thoroughly or correctly. Then I was told a tow would be sent and it has been another three hours and I have heard nothing from the towing company. My car was at the shop for 45 days with very little communication about the progress of events and I had to repeatedly call to figure out what was happening with my vehicle, only to have it be not repaired yet returned to me as if it was. I am deeply dissatisfied with the service I’ve received and look forward to speaking with someone on how to rectify this.
My Experience - 0.0/5.0 -
I chose Voss Collision because I expected dealership-level professionalism, communication, and quality. Unfortunately, my experience did not meet those expectations. One of my biggest frustrations was the lack of transparency throughout the repair process. While I received automated status updates, I was not personally informed when the completion date changed or when significant issues arose that affected the repair. Most notably, I later learned that the aftermarket bumper ordered for the vehicle did not fit and that an OEM Toyota bumper had to be ordered instead. This directly impacted the repair timeline, yet I was never contacted about it. I only learned of the issue after making my own inquiries. A delay of that significance should have resulted in a direct phone call and updated expectations. The situation became concerning enough that I requested to speak with a manager. On June 17, 2026, after being placed on hold for several minutes, I was told a manager would return my call that day. That did not happen. While I did receive a call from a manager the following morning, the commitment to return my call when promised was not honored. After the vehicle was brought home, I personally inspected the repairs and discovered workmanship concerns, including paint damage that should have been identified during the final quality-control process. I also found that items that should have been reinstalled or replaced were missing. Because I was not the individual who picked up the vehicle, these issues were not discovered until I had the opportunity to inspect it myself. What is most disappointing is that none of these concerns were unavoidable. A simple phone call regarding the bumper issue, timely follow-up when a callback was promised, and a thorough final inspection before delivery would have significantly changed my experience. This repair totaled approximately $7,000. For a repair of that magnitude, I expected better communication, stronger attention to detail, and confidence that the vehicle was truly ready for delivery. Instead, I was left tracking down information on my own and now must spend additional time addressing issues that should have been resolved before the vehicle was released. While I appreciate the work that went into repairing the vehicle, the overall experience fell short of the standards I expected from a dealership-affiliated collision center. Based on my experience, I cannot recommend Voss Collision at this time.
Likely to Recommend - 0.5/5.0 -
See previous comments I have bought cars from voss in the last 40 years and have used collision service 10 plus years ago. Worst collision experience ever
Repair Quality - 1.0/5.0 -
Took 2 months to deliver back to me. Had very poor communication from them on progress and status. Was told 3 times it would be done in few days. It wasn't. When it was returned the hood wouldn't open(I found that before I left as they were able to fix 45 minute wait) driving home few blocks a warning came on that said my steering was degraded...as it was friday at 5 I had to bring it back the next monday. They cleared code Monday morning while I waited. The horizontal hood alignment to the grill was off on passenger side. I was able to adjust myself to correct.
Customer Service - 1.0/5.0 -
Poor customer service. Too many vehicles being repaired to do it right
Returned Clean
My Experience - 0.0/5.0 -
Well - the fact that it took almost 30 days to get my car back then was stuck with a $500 rental car bill was totally unnecessary !!!! supply fund
My Experience - 5.0/5.0 -
My car was done very fast and everyone there is so nice! Thank you!’
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Team is great, very happy with the repairs. Can't even tell there was an accident. However, i had an underglow unit that was removed for repairs and was not replaced back on after repairs were done so im making plans for someone to help me put them back on. They got stuffed under the frame and they weren't secured and i am afraid to mess with them.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would definitely tell someone to go to Voss. If I ever get into another accident(which hopefully I don't!), I'll be returning to this shop.
Repair Quality - 5.0/5.0 -
Really appreciate how communicative the team was and that they even finished my car earlier than expected. My car looks brand new.
Customer Service - 5.0/5.0 -
The front desk team, especially Buffy was wonderful and genuinely treated me so kindly when I had any worries or questions that needed answering.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were great
Returned Clean
My Experience - 4.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
I couldn’t get an answer, certainly wasn’t updated, when my car would be ready.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good communication. Polite customer service.
Customer Service - 5.0/5.0 -
Excellent customer service. Friendly and cooperative.
Returned Clean
My Experience - 5.0/5.0 -
You do first class repair and professional interaction with customers.
My Experience - 0.0/5.0 -
Broke the seal to my headlight and refusing to fix it