Voss Collision Centre
In operation 53 years.
At Voss Collision Centre customer satisfaction is based on years of experience. As our customer, you will receive the finest quality repairs available. We are ready and willing to answer all your questions concerning the repair or estimating process. Our professional staff will assist you with your insurance company and claims handling procedure. State of the Art Detail Center Executive Detail Centre, we don't just "wash cars." We protect your investment Our staff uses only the highest quality cleaning product and processes to protect your automobile. A wide variety of valuable services are available at Executive Detail Centre: ?Exterior cleaning of paint surfaces, wheels and more. ?Interior treatments, shampooing carpets ?conditioning leather Additional Services Offered Paintless Dent Repair Buff & Polish Exterior Paint Glass Replacement Windshield Chip Repair Paint Scratch Removal Shuttle Rides Pin Stripes Towing Service Mechanical Department Interior Repair Paint Sealant
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
My Experience - 0.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You guys did a great job computation was good very pleased
Likely to Recommend - 5.0/5.0 -
I was pleased
Repair Quality - 5.0/5.0 -
Everything was great
Customer Service - 5.0/5.0 -
Everything look great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Had a lot fixed was done in 6 weeks and everything runs and looks great. Had lots of great communication throughout the experience.
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Mike and his team done an excellent job and the communication was great. All said and done no unexpected costs and would highly recommend. Great job!
Returned Clean
My Experience - 5.0/5.0 -
Extremely professional and friendly! Always received quick updates, and I always knew that my car was in the process of getting repaired as best and fast as possible. I highly recommend all the employees at Voss!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and excellent communication. Even got the job done early 😊
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The actual job itself was done amazingly! The issue that we had was with COMMUNICATION! From the appointment to the actual completion of the job, it was very little communication or miscommunication. For example, we didn’t know. We weren’t aware there was an actual appointment time. We’re just given a day to be there and we’re just expected to be there in the morning because of the most repair shops either bringing the car in the night before or bring it in the morning and drop it off. We were greeted with the representative or an intake person upset because we brought the car in before appointment time. I completely understood, but I called that morning, and I had talked to a representative explaining the situation cause I was running late cause I expected to bring the car the night before and she told me I was fine and that my appointment time was at 3:30 and then I asked her can I just bring in the car anytime and she replied to yes. So I was expecting just to drop it off. Here’s the keys and go on my merry way because it was convenient for me. So I was met with that issue in the very beginning and then after that I was asked how do we communicate? I said text or phone call would be fine. I got literally four taxes in a matter of two weeks and all of them were just about the cars progression. There was no estimated date of repair to be completed. There was no other information. I got a phone call April 3 that morning Sam was going to be complete completed, and it was by the . COMMUNICATION from the shop was last given in text. Literally Monday morning there was expected completion date, no other information. And I was waiting. I don’t have time to call every five seconds to check up on things so what happened you guys call me on date of completion and expect me to pick up the car then and I tried to get an extension from Allstate and they wouldn’t give it to me because the car was already completed so you caused a big issue here where I had to leave my job and leave what I had to do to go pick up the car and make sure everything was taken care of the enterprise so I wasn’t charged extra money. This is a great inconvenience! But when I say your work is amazing it is and it’s always good and you always do a good job, but we’ve had this problem before the last time we used you and your communication was not very good and so it causes a problem and inconvenience for me as I’m the one paying you to do a job and especially when you’re not open on the weekends and I can’t pick up the car over the weekend and so I’m sure that makes it complicated for the enterprise people so there has to be something that needs to change with that. I know it’s not your job to accommodate Allstate insurance and I have been in communication with them and I will be talking with them more about this situation because they were not very helpful either. But that’s the only problem I have is the COMMUNICATION part and I’m sure there’s other issues internally but that’s not my problem, but I’m understanding about things but like I said, your work is amazing and it’s hard not to come back but again I felt like it was my job to try to keep communication back-and-forth and communication was lacking when I needed you to be communicating with me and letting me know what was going on in the shop so that if I have to extend my rental agreement with Allstate, I could’ve done that. But I appreciate all of you, especially Buffy. She’s amazing lol
Likely to Recommend - 4.0/5.0 -
The technicians work is excellent but the flow of communication with the customer needs work.
Repair Quality - 4.5/5.0 -
It took an extensive period of time to get it in the shop for repair which I felt was excessive.
Customer Service - 4.0/5.0 -
Communication was not at its best.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing service. I love everyone there. Sondra is the best!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Voss does exceptionally good body/mechanical work. Communications need improvement.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Again, Voss Collision does a wonderful job. The rear glass and wiper are as good as new.
Likely to Recommend - 5.0/5.0 -
Depends on the insurance.
Repair Quality - 5.0/5.0 -
Voss does an excellent job and also keep you informed.
Customer Service - 5.0/5.0 -
The representative is the very best.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
It took too long to fix, I know it sat for sometime because someone was out sick, it took from March 4th until April 7th
Customer Service - 4.0/5.0 -
I called and left a message and didn’t get a call back for 2 days
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Front Office Folks were wonderful. Car was looking like brand new. Couldn’t have experienced anything more from spiff to pickup.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They made me feel at ease and made sure I knew what to expect with my repairs. They went beyond their job to help me find my garage door opener.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very happy with my experience with the Voss Collision team and will recommend Voss to everyone I know.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were helpful, friendly, and informative.