Voss Collision Centre
In operation 53 years.
At Voss Collision Centre customer satisfaction is based on years of experience. As our customer, you will receive the finest quality repairs available. We are ready and willing to answer all your questions concerning the repair or estimating process. Our professional staff will assist you with your insurance company and claims handling procedure. State of the Art Detail Center Executive Detail Centre, we don't just "wash cars." We protect your investment Our staff uses only the highest quality cleaning product and processes to protect your automobile. A wide variety of valuable services are available at Executive Detail Centre: ?Exterior cleaning of paint surfaces, wheels and more. ?Interior treatments, shampooing carpets ?conditioning leather Additional Services Offered Paintless Dent Repair Buff & Polish Exterior Paint Glass Replacement Windshield Chip Repair Paint Scratch Removal Shuttle Rides Pin Stripes Towing Service Mechanical Department Interior Repair Paint Sealant
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Friendly professional staff. And repair work is tip top.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
We’ll see how this gap the the panels end up as stated in my first response.
Repair Quality - 4.0/5.0 -
Overall experience was good. Would’ve like to have a little more updates. My repair was for a front bumper replacement. The joint between the new bumper panel and the existing surrounding panels isn’t as small/tight as I would expect it to be. However, they said “sometimes that gap closes up when it gets warmer. If it doesn’t, bring it back.” So we’ll see.
Customer Service - 4.5/5.0 -
Good.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You guys did great job i cant say it was damaged by looking the vehicle Thankyouu
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
Car was kept for over 6 weeks. Poor communication towards the end in regards to when repairs would be finished. There always seem to be an excuse
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Other than taking longer than expected, I was really pleased with the service and the work done on my 2022 Toyota Tacoma. I would definitely recommend Voss Collision Center to anyone.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0 -
Good quality work, but vehicle was done on 2/04/2026 but I was not able to pick up until 2/17/2026. Not sure if it was miscommunication or what?
Customer Service - 5.0/5.0 -
Very good customer service from Buffy and front desk.
Returned Clean
My Experience - 5.0/5.0 -
LOVE-LOVE-LOVE my car! It looks like a brand new vehicle! Communication regarding the process from start to completion was informative & much appreciated. I was especially grateful for the warm “fuzzy” personal touch & efficiency the ladies (Buffy, Sandra & Kelee) gave as they explained to me what was happening. THANK YOU!
Likely to Recommend - 5.0/5.0 -
I already have highly recommended to many others just in case they need an outstanding body shop!
Repair Quality - 5.0/5.0 -
Quality of work was exceptional & customer service was over the top!
Customer Service - 5.0/5.0 -
I applaud Buffy, Sandra & Kelee (not sure of spelling) for being the BEST! Actually EXTREMELY satisfied with ongoing communication, positive spirit & personal care of the customer. All of this exceeded my expectations!
Returned Clean
My Experience - 0.0/5.0 -
I was completely dissatisfied with the service. The follow up of the status of the repair wasn’t provided until I reached out for information; then I received false information stating the repair was completed when it was not. After contacting to confirm completion I was told it was not ready and an another part had to be ordered. Prior to that I received an email requesting payment for the repairs of my vehicle and it wasn’t finished, plus it was under an insurance claim for payment; why was I asked to submit payment and that request happened twice. Not to say it took 6 weeks to bring my vehicle in after I received the estimate and 6 weeks to complete and receive my vehicle. I was not pleased with the customer service. However the repairs appears to be satisfactory so far.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Absolutely horrible experience since the first day. The only reason I gave it a 2 was because my car came out looking great. But it’s insane to me that what took 2 months was fixed and repaired not even a week after I contacted the manager. And Sandra the front desk lady needs to have a serious talking to about her approach with customers. Completely disrespectful. She literally put my key from the AAA driver behind her computer and caused me to have to leave work because you guys couldn’t stay organized. Then I was sent texts and told multiple times my car was almost ready when it never was. The only reason it got fixed so quickly was because I contacted the manager. The front desk workers lied to me on multiple occasions saying there was no phone down in the garage (literally have the number to 2 different workers that work in the garage and had direct contact with them my last week dealing with this place) and they told me so many times my car was almost done which gave me false hope. Just a terrible experience overall and what’s sad is that this isn’t even all of it. I do want to thank the manager for being so helpful and fixing his employees downfalls. Regardless I will never be letting my car go back anywhere near that place and I will recommend everyone I know to literally go anywhere else. Do better in the future truly, you guys do good work on the cars, just customer service and communication HAS to do better if you don’t want to keep getting such horrible reviews. I wish I had looked at the reviews before I agreed to let the car be transported to your garage. Insane. But anyways, thanks again to the incredible workers who got my car fixed within the week of me calling the manager, and thanks to the manager for fixing the problem for me.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All staff were pleasant and efficient. Buffy helped me and handled my repair with professionalism. The updates on the progress of my repairs via text messages was very helpful.
Customer Service - 5.0/5.0 -
Buffy was great