Wally's Collision Center
We are a full service collision center. We also provide mechanical repairs, auto glass replacement, and tire repair and replacement.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Left you a 5 star review on Google. Thank you for the great service and attention to detail
My Experience - 0.0/5.0 -
My car was painted and the color is not the original color of the body on car. It’s very noticeable I question what happens at this point my plans to return back to the Wally’s shop. As well for them to check the replacement driver door. It’s a light weight door. Than what was on there. It sweats with water and moisture window. Please understand my concern. I waited 4 months for these repairs. Which was expected to done sooner
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very satisfied with the service & staff. The van looks great job well done. I was so excited to see the van had been washed & vacuumed. Thank you so much for going above & beyond. Irene
Likely to Recommend - 5.0/5.0 -
I would highly recommend Wally’s
Repair Quality - 5.0/5.0 -
Excellent service in timely matter very friendly & helpful. Wonderful customer service
Customer Service - 5.0/5.0 -
Excellent customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wally’s is incredible! The ladies in the front office are so helpful and so kind! They took care of everything and answered all my questions! Love their support for the military and they have a cute office pup Blue :) I 10/10 recommend going to Wally’s!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have already spread the word and will continue to do so.
Repair Quality - 5.0/5.0 -
I have never encountered such great service. I described the problem and immediately Ms Debbie knew what the problem was. Their mechanic is top notch and their diagnostic tools are A-1.
Customer Service - 5.0/5.0 -
First class from taking custody of the auto until getting that great it’s ready call.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
It took much longer than I thought. Staff easy to work with.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Hello, you got to the excellent job on our SUV. And we appreciate everything you did. The assurance company gravy behind pick up the we're playing around with the money situation. But I will recommend you to anyone thank you so much you have a blessed day. I keep up a good work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I brought my car in on April 24 and the car was drivable at that time. Perfect I had taken it to Atlanta twice with no issues. I was informed that they would have to tear the car down to in order to find out exactly what was needed. I had an end the week before and given the insurance check for almost $6000 to Wally’s’s collision after that point communication was very very very sketchy and almost nonexistent. After a couple of weeks I checked on the car and was told that a supplement insurance claim had to be admitted a week or two later I checked on the car again. I was told that there was no response from the insurance company on the supplement and that no ports have been ordered until they get the supplement approved , at which point, I asked them how much the parts were for they refused to tell me because I offered to pay for the additional parts in order to get the car repaired rapidly. I didn’t call the insurance company they said they had not received the supplement and once it was submitted, they did issue an additional check , on the day I brought the car in. I also requested an estimate to repair the rear of the car which was not damaged in the accident and for an additional headlight so that they would match in the front I had yet to never get that estimate at this point no parts have been ordered for the vehicle is what I was told. This is a 3 to 4 week delay on getting the car repaired another week past and they finally ordered the parts but I’m told that they were scarce and I am getting very anxious to get this car repaired and ask them to do whatever was possible due to the fact that I use this car for work and needed it back as soon as possible. I took an additional week and a half to 2 weeks to get the parts at which point I was told that they had been put in and painted and it would be assembled that week , it took an additional two weeks for them to assemble the car. The work was superior. I am satisfied with the final product, but something needs to change about the business practice and the respect of getting parts in a acceptable length of time. Since they were holding the check for over $6000, I felt that they should’ve gone ahead and ordered the parts that were at least listed on the estimate. I do understand that additional parts would have taken additional time. But nearly 3 weeks is wasted when all they had to do was consult me the client to find out if I would cover the additional parts until the insurance company could approve. Like I said, I am very satisfied with the finished product but their communication and policy of ordering parts needs to be improved greatly. A simple email or text would have helped greatly.
My Experience - 5.0/5.0 -
Wonderful job repairing my jeep. Looks great, Thank You!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Always friendly when I called and took the time to answer my questions.
Returned Clean
My Experience - 5.0/5.0 -
Betty was very helpful & gracious. The work was great. Unfortunately it took a long time to get the needed parts.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
very satisfied with the repairs
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Waiting to see your magic was like waiting for Christmas morning. Was just as satisfying!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work.
Customer Service - 2.0/5.0 -
We had some difficulties getting the color match guy being available when I was.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wally's was the third place I took my car. The first two said they couldn't fix it, but Mr. tolt me he could and I had confidence in him.
Customer Service - 5.0/5.0 -
staff was cordial
Returned Clean
Likely to Recommend - 4.0/5.0 -
They did except the truck when no one else because of the insurance company.
Repair Quality - 4.5/5.0 -
The wait time was long. I drove by several time before it got pull in only to see it out there for two months. But after talking to management I understood better.My insurance was at fault also. Thanks.
Customer Service - 4.5/5.0 -
Management was very nice and well knowledgeable when speaking to me about the problem.