Walser Collision & Glass - Bloomington
In operation 25 years.
Where quality comes from caring.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Walser Collision worked to satisfy me.
Customer Service - 5.0/5.0 -
Professional manner in in explaining and listening to my concerns.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They process everything quickly, and the staff are very accommodating and helpful. They also completed the car repairs quickly. I highly recommend them!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 0.5/5.0 -
After the repairs are done I see vehicle is driving little off, when driving around 30’s and 40’s I feel a big bump from front left wheel, when taking right curves and turns bump feel becomes even harder. Please reach me out on 6124437283 and fix this issue
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
It was very nice that they worked directly with the insurance company and the rental car company. It just made everything very easy.
Repair Quality - 5.0/5.0 -
Everyone was professional and kind.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, outstanding communication.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0 -
Poor communication and getting a car back with a dead battery is real hard thing for me to get past
Repair Quality - 2.0/5.0 -
The actual repair work on my vehicle was solid, no complaints there. However, the service experience fell short in a pretty frustrating way. When I picked up my car, there was no communication whatsoever that the battery was weak or had died while in your care. I drove the car home barely a mile, parked it, and when I came back out to grab dinner, the battery was completely dead. The next morning I had to go to AutoZone, buy a new battery, and get it installed. If someone had simply told me the battery was drained or struggling, I could’ve planned for it. Instead, it felt like the bare minimum was done: fix the car, hand it back, and hope for the best. Service matters, and communication is a big part of that. The repair was fine, but the lack of transparency and the inconvenience that followed really impacted the overall experience.
Customer Service - 2.0/5.0 -
Walser Collison and Glass handed me my car back with a dead battery and zero communication. I drove it one mile home, parked, came back out, and boom car’s a brick. Next morning I’m at AutoZone buying a new battery. If someone had just said something, I could’ve planned. Instead, it felt like the bare minimum was done and I was left holding the bag.