Walser Collision & Glass - Bloomington
In operation 25 years.
Where quality comes from caring.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Experience was great but unfortunately missed a few spots where I needed to come back for
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Excellent customer service and work done.
Repair Quality - 5.0/5.0 -
Repair was done to my satisfaction
Customer Service - 5.0/5.0 -
Woman on the front desk and answers the phones (so sorry I forgot her name) is great! Wonderful dealings on person and on the phone everytime.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Will definitely be recommending
Repair Quality - 5.0/5.0 -
Was very happy with my experience staff was very friendly & helpful
Customer Service - 5.0/5.0 -
Everyone who helped me was very informational. I felt like I was guided through everything. Definitely a great experience.
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 1.5/5.0 -
I picked car up. But when I did test drive, the spot light is still dimming. I heard they(Walser collision and glass) did scan but did not find any issue during the calibration. But the issue does nit be solved, so I will go to Mazda service center today.
Customer Service - 3.0/5.0 -
Still remaind in the spot warnings
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Was such a great experience overall. Cherry on top was how fast they got me out the door once it was done. I really appreciated how quick payment was (insurance had already paid their part) and they brought it around for me while the payment processed, handed me the keys and I was on the way! Car looks great also!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service was superlative, I am very satisfied with the level of service from all your staff. Thank you!
Customer Service - 5.0/5.0 -
Very satisfied, I was kept well informed of the progress of repairs.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Appreciate it for your work
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything turned out great. Appreciate everything. Thanks.
Customer Service - 5.0/5.0 -
Everyone was great.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Tony was great! Explained everything. Kept me updated.
Returned Clean
Likely to Recommend - 0.5/5.0 -
No le haria vivir esta mala experiencia a ningun amigo. Ni que mucho menos confien su vehiculo a personas poco profesionales.
Repair Quality - 0.5/5.0 -
No fueron para nada profesionales en su trabajo. Diría que fue nefasto! Terrible. Aparte como cliente siento que se burlaron de mi y fue una gran ofensa, desde hacerme perser el tiempo y 1 dia importante de trabajo, hasta entregarme mi vehiculo en unas condiciones ridiculas.
Customer Service - 0.5/5.0 -
Estuve muchos dias esperando un puesto. Y me dijeron que mi vehiculo estaria bien y arreglado en 2 horas. Al llegar me dijeron que debia ser el dia entero. Esto arruino mi organizacion entera de lo que ya tenia planificado. Me aseguraron ademas ser lo bastante profesionales pero realmente el trabajo que hicieron fue nefasto, muy mal, creo que no tenia nada de profesional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repaired part returned to the condition before the damage and looks great
Customer Service - 5.0/5.0 -
The staff was very helpful and professional
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 3.0/5.0 -
While the repair itself seems fine, the time it took seemed exorbitant.
Customer Service - 2.0/5.0 -
All ratings relate to time and communication.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
The repair overall was great. I just have a lot of wind noise coming that I did not have before the repair.
Customer Service - 5.0/5.0 -
Customer service was wonderful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent performance after your BIG job and my BIG bumping into a SMALL post on Nicollett Avenue
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly. Great quality.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
car looked exactly like I hoped it would. They did a great job! Thanks Tony
Likely to Recommend - 2.5/5.0 -
I’ll tell you when I see my car
Repair Quality - 1.5/5.0 -
I do not have my car back and have not seen it for a month. I can’t tell you anything at this point
Customer Service - 5.0/5.0 -
Tony was very nice, very responsive