Walser Collision & Glass - Bloomington
In operation 25 years.
Where quality comes from caring.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My vehicle looks great. I appreciate the time and effort you put into repairing my vehicle. Was done on time and the communication between you and me was great. Thank you. Diane
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very helpful especially Tony.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
I believe they inadvertently cut the gasket and said nothing and offered nothing
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
The car looks as good as it did prior to the accident
Customer Service - 4.0/5.0 -
When I heard from the shop I was satisfied. I had to initiate most of the contact.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0 -
i had my truck painted there before excellent job matched paint and finish perfectly, this time not good and feel you were hiding bad finish from me there is no way that this finish wasn't noticed by your painter or inspection personnel and then no response back to my email. I highly recommended Walser previously but not sure now, will have to see how this goes.
Repair Quality - 0.5/5.0 -
the finish on my paint is bad sent email no response
Customer Service - 3.0/5.0 -
service was awesome up until I picked up my truck. My truck was pulled up and i got handed the keys and your service manager walked away. No one walked around my truck with me to see if I was satisfied with the completed work. I sent email to Tony no response.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Finished repair looks great. Walser gave me the option for OEM parts which I preferred due to low mileage.
Customer Service - 5.0/5.0 -
Very professional and helpful with how to handle insurance questions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you to Cindy for helping me out and just getting my car fixed! Thank you to all the guys that made my car look absolutely new and just amazing works!! Thank you, thank you & thank you so much for helping me out! :)) Appreciate the help! I appreciate my guy friend to suggest me this place to make my car look great!
Customer Service - 5.0/5.0 -
Thank you to Cindy for helping me out and just getting my car fixed! Thank you to all the guys that made my car look absolutely new and just amazing works!! Thank you, thank you & thank you so much for helping me out! :)) Appreciate the help! I appreciate my guy friend to suggest me this place to make my car look great!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jeff was great! He went out of his way to make sure my vehicle was taken care of.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was repaired great!
Customer Service - 5.0/5.0 -
Great communication!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Quality of the repair was excellent. The only suggestion I offer, which would have made my grade a “10” is a bit more proactive communication on the part of my estimator. I had to initiate contact for updates and would have appreciated that coming from you.
Customer Service - 3.5/5.0 -
See my previous comment. The interaction I had was always pleasant and efficient outside of that observation.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication, easy to work with, and made this process as smooth as possible. Though I hope to not need them again, I would definitely go back!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I am well satisfied
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I work for Walser so I would absolutely recommend C&G! They did a great job fixing my car.
Repair Quality - 3.5/5.0 -
The work they did was fantastic! But their communication was fairly poor, I had to call in for updates on my car because I hadn't heard anything from the shop for multiple days in a row.
Customer Service - 3.5/5.0 -
Again, the poor communication during the repair process was a problem for me. But everyone I met was very kind and helpful!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Push button housing broken