Walser Collision & Glass - Bloomington
In operation 25 years.
Where quality comes from caring.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did what I wanted done at pricecagreed
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work looks great. Walser worked directly with insurance company to get the estimate approved, etc.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
My car was totaled and Walser was helpful in my decision regarding repair and/or salvage. I salvaged but Walser staff provided good information for me to base my decision on.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very helpful administrative assistant!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Easy. Pleasant person to work with.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
I was just tell them to make sure the parts are actually there before they drive out to drop off vehicle
Repair Quality - 5.0/5.0
Customer Service - 2.0/5.0 -
I was told to bring my car in that the parts were ready. When I got there they said the parts were actually not ready. I Arranged someone to meet me there for a ride home, had to miss a work meeting, it was very inconvenient.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Efficient, friendly, organized, and they helped me deal with insurance.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
I didn’t receive any updates on my vehicle unless I initiated a call, on each occasion.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great customer service. I could feel that they care about their clients. Much thanks especially to Jeff.
Repair Quality - 5.0/5.0 -
Great customer service. I could feel that they care about their clients. Much thanks especially to Jeff.
Customer Service - 5.0/5.0 -
Great customer service. I could feel that they care about their clients. Much thanks especially to Jeff.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Dave Dawson did an awesome job taking us through this process. Thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Walser was great to work with on repairs to my van. Very professional and did an outstanding job repairing to like new condition.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone there was very pleasant and helpful. Appreciated Jeff did great work on my car. Would definitely go back if needed more work done.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
Good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
Due to miscommunication when we were there for the estimate, we thought the repairs would be completed in a day or two, but our car was not ready for three weeks. There needs to be better communication. Also, when we asked for the front windshield nozzles to be cleaned or replaced, why weren't the replacements ordered when it was determined they needed to be replaced instead of ordering the parts approximately one to one and a half weeks later?