Walser Collision & Glass - Bloomington
In operation 25 years.
Where quality comes from caring.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
Due to miscommunication when we were there for the estimate, we thought the repairs would be completed in a day or two, but our car was not ready for three weeks. There needs to be better communication. Also, when we asked for the front windshield nozzles to be cleaned or replaced, why weren't the replacements ordered when it was determined they needed to be replaced instead of ordering the parts approximately one to one and a half weeks later?
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
2 points off, not because there were insurance delays, but because two time she’s said they would call me back with an update, and they never did. I shouldn’t have to call you, the status and delays should be communicated
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
If there was a 10+ that would be my ranking. I will be sharing with friends and family! I dealt with Molly at the front desk and Tony! Both were amazing!
Repair Quality - 5.0/5.0 -
Outstanding service!
Customer Service - 5.0/5.0 -
Is there a 10+? We love Walser! Helpful and respectful employees!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Tony was a pleasure to work with.
Likely to Recommend - 1.5/5.0 -
Unlikely. Current staff is a step down from my previous experiences with the shop.
Repair Quality - 3.0/5.0 -
The repair is 5/5, the customer service is 1/5.
Customer Service - 1.0/5.0 -
Estimate time was over two weeks off; communications with my insurance were slow; I had to pester the ship for updates, etc.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Huge thanks to the team at Walser Collision and Glass, especially, Jeff! After a hit-and-run accident last month, they restored my 2025 Toyota RAV 4 Premium back to its pre-accident condition. Excellent service and a great experience overall. I highly recommend Walser to anyone who needs their car taken care off!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The Walser collision center staff have always been super helpful and easy to work with and the work is excellent!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team was very professional, from the front desk reception to Tony, my estimator. Everything was handled smoothly and efficiently.
Customer Service - 5.0/5.0 -
The team was very professional, from the front desk reception to Tony, my estimator. Everything was handled smoothly and efficiently.
Returned Clean
Likely to Recommend - 0.5/5.0 -
Not at all
Repair Quality - 0.5/5.0 -
Walser have zero respect for time , they had my car a month and weeks. After I used my 30 days of rental from the insurance, I had to pay two more weeks out pocket rental . Avoid them unless you don’t care how much they keep your car . Thanks
Customer Service - 0.5/5.0 -
Walser have zero respect for time , they had my car a month and weeks. After I used my 30 days of rental from the insurance, I had to pay two more weeks out pocket rental . Avoid them unless you don’t care how much they keep your car . Thanks
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Starting with Jeff’s gentle attention during initial high-level inspection, and on through pick-up, the team was great, and the car looks great!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was done well only bad part was having to wait for the part to get, my car back
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Dave and the staff at Walzer collision kept me updated on the progress of the repairs and delivery the vehicle as expected.
Customer Service - 5.0/5.0 -
Everyone was professional and courteous.