Walt Sweeney Collision Center

4.6 (677reviews)
95%
5400 Glenway Ave,  Cincinnati,  OH  45238

In operation 37 years.

FAST FRIENDLY SERVICE WITH A SMILE

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Chinese
  • Tagalog
  • Vietnamese
  • French
  • German
  • Korean
  • Russian
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (677)

My Experience

First, repairs took a week longer due to delay in ordering parts (I'm still waiting on emblems), there's now a vibration that wasn't present prior to repairs, and the truck was returned full of repair dust. The representative could use some training in customer service too!

Likely to Recommend

Repair Quality

When I got the vehicle back it still wasn't completed. Waiting on a logo, the off market running boards are horrible with snow and ice, both rear turn signal bulbs were out, the passenger side tail light is broke, the side mirror is scratched and still had the markings from the junk yard, in s ide the cab and bed of truck has repair dust all over, there's a hose loose under the truck, and the rear vibration in the truck was never fixed . Still haven't heard back from body shop and it seems the repairs aren't going to be done!

Customer Service

State Farm tells me they too can't get a hold of them

Returned Clean

Likely to Recommend

Repair Quality

Wasn't completed when I was told it was ready for pick up. Change and lighter stole out of my truck. Paint over spray on my whole truck

Customer Service

Returned Clean

My Experience

Fast friendly and convenient and helpful

My Experience

Have car 1day it longer than expected but everything is working hope they put Hyundai parts on car but SATISFIED right now Thanks

Likely to Recommend

Repair Quality

Just went to Hyundai because front scenery had snow on it was reading something wrong

Customer Service

Returned Clean

Likely to Recommend

No comments.

Repair Quality

No comments

Customer Service

No comments

Returned Clean

Likely to Recommend

Some of my family takes they care to Walt Sweeney.

Repair Quality

Walt Sweeney staff did an excellent job reparations on my vehicle. I'm very happy with all the work they did. Staff very professional.

Customer Service

Great work

Returned Clean

Likely to Recommend

Repair Quality

Thanks for the wonderful and professional work....you made an annoying situation much easier

Customer Service

Returned Clean

Likely to Recommend

I have already recommended them to other people.

Repair Quality

Very happy with the work done on my car. And even vacuumed my car. And cleaned windows. So much appreciated it.

Customer Service

Returned Clean

My Experience

Very smooth during the entire repair

My Experience

Very professional, quality work, and super courteous!

My Experience

I was treated with respect and the job was done right My car looks great

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Still waiting on a part to come in so you can complete the repair.

Customer Service

Returned Clean

My Experience

So far, all is well. The repair was completed within the time period that I was told.

Likely to Recommend

The labor was a bit expensive

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Friendly, speedy and very responsive!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

The best

Customer Service

Always professional and friendly. As a female, this can be stressful, but the guys always make it awesome.

Returned Clean

My Experience

All was good especially the work on the car. However, one negative was that it took 5 days to make a minor repair.

Likely to Recommend

Repair Quality

Minor repair seemed to take a long time (5days).

Customer Service

Customer service rep at desk told me when picking up my car “ don’t take offense, but I hope I don’t see you again.”

Returned Clean