Walter Colson Paint & Body

4.9 (803reviews)
100%
2310 Clarksville Pike,  Nashville,  TN  37208

In operation 43 years.

Established in 1983, Walter Colson Paint & Body is a family-owned collision repair business. The owner, Walter Colson, works onsite daily alongside our I-Car certified body technicians to ensure your vehicle is repaired with the highest quality. Our goal is to provide customers with quality repairs while treating them as a member of our family. You will always find a warm, friendly, and welcoming environment when walking into our office. We provide a high level of communication throughout the repair process including call and email messaging with our customers. With our lifetime warranty, you can confidently pick up your vehicle, knowing you received a high-quality repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:00 pm
Tue 8:00 am - 4:00 pm
Wed 8:00 am - 4:00 pm
Thu 8:00 am - 4:00 pm
Fri 8:00 am - 2:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (803)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team receives strong recognition for professional, friendly, and caring service. Communication stands out as a key strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness is frequently highlighted, with numerous vehicles completed ahead of schedule. Customers also appreciate the added touch of receiving their vehicles cleaned and detailed. A few customers noted areas for improvement, including incomplete repairs requiring return visits, and occasional cleanliness concerns inside the vehicle after service.
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"... Walter Colsons! From the moment I brought my car in, the team was professional, communicative, and truly cared about the quality of their work. The repairs ..." Read more
"You all did a great job! From the moment of my first contact to the final walk-through. Very professional and welcoming!"
"Outstanding workmanship and service"
"... for body repair, both times were great experiences. Their work is top notch and customer service is great. I had a knee replacement a few days before my car ..." Read more
"... fix my car before the original completion date and my car is running perfectly! I was rear ended and did not expect the inside of my car to look as clean and ..." Read more
"... work from the Walter Colson team! They were able to fix my car before the original completion date and my car is running perfectly! I was rear ended ..." Read more
"I received a call early the morning it was promised to me I was amazed of the timing."
"Great repair job and was done a week ahead of schedule. I will recommend to everyone."
"... and they kept me informed every step of the way. They were even done earlier than they said they would be." Read more
"4 days early"
"The customer service team was exceptional they were very communicative and were more than willing to answer ..." Read more
"... front, the timeline was set and delivered as promised. Communication was excellent as was the car repair job. Walter Colsons is a first class body shop. Highly ..." Read more
"I received a couple of calls, letting me know what was going on and when I would receive my vehicle. It ..." Read more
"I loved the texts to keep me updated"
"... quickly, having paperwork prepared and ready to go, and communicated efficiently with me with everything going on with my car from before drop off to pick up. They ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

There is only one thing that was not satisfactory. A small opening on the front grill is loose. But, they said bring it back, and they would fix it. So, I am completely satisfied, as usual!!

Customer Service

They are wonderful people..

Returned Clean

Likely to Recommend

They are the best I found in the Nashville area. I recommend them to everybody.

Repair Quality

They are the best. Trustworthy, friendly and they do great work. I recommend them to all my family and friends.

Customer Service

Returned Clean

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Repair Quality

Work with Colson was a very good experience. They communicated well and were able to fix my vehicle promptly.

Customer Service

Communication was very good.

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Repair Quality

The work completed was what I was expected and looks great. Best team to work with.

Customer Service

The communication was excellent and everyone was very easy to work with.

Returned Clean

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Already have to coworker

Repair Quality

Walter Colson Collison does excellent work!!!

Customer Service

Excellent

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

My car is making a loud noise when I back up in reverse. It was not doing this before the accident. My dash is going crazy when I went over a pot hole. This is what occurred when the person hit my car on the interstate. This issue need to be resolved immediately.

Customer Service

They are very nice and willing to fix any issues.

Likely to Recommend

I would recommend my friends and neighbors to take their car to this shop.

Repair Quality

Very satisfied with the quality of work and pleased with the time frame it took. Kudos!!!

Customer Service

The ladies were amazingly great. Beautiful performance and personality. Very caring with a smile πŸ™ŒπŸ»

Returned Clean

Likely to Recommend

Repair Quality

Outstanding workmanship and service

Customer Service

Outstanding

Returned Clean

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Repair Quality

They did very good job on . My car and I love it

Customer Service

Returned Clean

My Experience

Was satified until i notice my speaker wasnt properly hook up on the passenger side door, and now have to bring it back in to have that fix after the car was there for almost two weeks so 4.5/5

Likely to Recommend

Repair Quality

You did great work and I am very happy

Customer Service

Great

Returned Clean

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Repair Quality

great communication & fast service!

Customer Service

great communication & fast service!

Returned Clean

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Repair Quality

Customer Service

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My Experience

Great service and so helpful

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Repair Quality

Always great customer services

Customer Service

Always great

Returned Clean

My Experience

I just think they should have called me about my car instead of saying they see this all the time

Likely to Recommend

Repair Quality

Because when I took the car up there it was raining and the spots on tire's we didn't see and you all called me to come pick up the car but places I did show wasn't done I'm kind of mad because I just got my tire's done at the Cadillac dealership and I hate that we didn't see everything that was wrong

Customer Service

Returned Clean

My Experience

So happy with my overall experience! Susanne made everything so seamless and kept me updated every step of the way. She’s an angel!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everything was amazing and my car came back cleaner than I had left it! My only comment is that there was no wiper fluid put in the car after the container that was broken was replaced.