Warrenton Auto Service

4.9 (4,184reviews)

97%

(540) 347-7978

281 E Shirley Ave, Warrenton, VA 20186

97%

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281 E Shirley Ave
Warrenton, VA 20186

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Instant Estimate

About Warrenton Auto Service

See Photos

281 E Shirley Ave
Warrenton, VA 20186

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

In operation 57 years.

Warrenton Auto Service is a 3rd generation family business that started in 1966. We strive to give our customers the highest possible quality repairs as quickly as possible, all while offering the best customer service around.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Automotive Glass Replacement

Payment Types

Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Chrysler

Dodge

Fiat

Hyundai

I-Car

Jeep

Kia

Ram

Call

Website

Reviews (4,184)

Sort By:
Newest
Rating

3,979 Customers Rated

5 Stars

85.6% Complete

(3580)
4 Stars

6.5% Complete

(274)
3 Stars

1.4% Complete

(57)
2 Stars

0.9% Complete

(36)
1 Star

0.2% Complete

(7)
< 1 Star

0.6% Complete

(25)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for exceptional service quality, outstanding communication, and timely repairs. Many highlight the thorough and proactive updates provided throughout the repair process, with several noting they were contacted regularly and kept fully informed at every stage. Repair quality receives high marks, with customers frequently describing results as better than expected, like new, or even better than when originally purchased. The welcoming and professional atmosphere at the front desk is frequently mentioned as a standout positive. Complimentary interior and exterior detailing upon vehicle return is repeatedly cited as a delightful surprise. A few customers noted minor issues such as parts fitment, delays due to parts availability or holidays, and occasional communication gaps, but these were largely resolved promptly. Overall, customers express strong loyalty, with many indicating they have returned multiple times and actively recommend the shop to friends and family.

Select to learn more

Service Quality
Timeliness
Communication

"... timelines. I would recommend this shop to everyone. On top of the quality work they did!" Read more

"WAS has the best reputation and lives up to it."

"My car is now incredibly beautiful. Excellent craftmanship and art. I couldnt be more pleased. Really!"

"It is a special place because they are friendly and excellent service ! The commitment to exceptional service, integrity, priority to your customers. I ..." Read more

"Super efficient and professional well organized body work came back perfect."

"We had our vehicle back the exact projected finish date!"

"Exactly as promised. How the predicted that two+ weeks in advance is incredible."

"Got my truck back a couple days early which was great!"

"Vehicle was ready before the estimated date."

"... it went a couple days over the original quote but communication was so good that we knew it in advance." Read more

"... communication of the service providers was a gold standard. They communicated every step of the process and met timelines. I would recommend this shop to everyone. On top of ..." Read more

"Great communication across the board. Friendly and often updates."

"They are very communicative and well organized with thier updates and progress."

"... when the car would be finished. Good communication, they always seem to pick up the phone on the first ring. Thats always a good sign." Read more

"... for a month with no issues on a extensive repair. I was very happy with the office communication. The final body work looked great. I was impressed ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... timelines. I would recommend this shop to everyone. On top of the quality work they did!" Read more

"WAS has the best reputation and lives up to it."

"My car is now incredibly beautiful. Excellent craftmanship and art. I couldnt be more pleased. Really!"

"It is a special place because they are friendly and excellent service ! The commitment to exceptional service, integrity, priority to your customers. I ..." Read more

"Super efficient and professional well organized body work came back perfect."

"We had our vehicle back the exact projected finish date!"

"Exactly as promised. How the predicted that two+ weeks in advance is incredible."

"Got my truck back a couple days early which was great!"

"Vehicle was ready before the estimated date."

"... it went a couple days over the original quote but communication was so good that we knew it in advance." Read more

"... communication of the service providers was a gold standard. They communicated every step of the process and met timelines. I would recommend this shop to everyone. On top of ..." Read more

"Great communication across the board. Friendly and often updates."

"They are very communicative and well organized with thier updates and progress."

"... when the car would be finished. Good communication, they always seem to pick up the phone on the first ring. Thats always a good sign." Read more

"... for a month with no issues on a extensive repair. I was very happy with the office communication. The final body work looked great. I was impressed ..." Read more

Susan (Lexus owner) reviewed 8/10/26

I would highly recommend Warrenton auto for both engine and body work.

They were great to work with. They were very nice, polite and professional. They kept me informed of any changes in the final price and what they found while working on my car.

They were very nice, professional and polite. They kept me informed of any changes and provided me detailed information about what was wrong with my vehicle.

Douglas (Kia owner) reviewed 8/10/26

Kathy (Chevrolet owner) reviewed 8/10/26

Donna (GMC owner) reviewed 8/10/26

I thank you for getting my car fixed up like new and a day early.

John (Toyota owner) reviewed 8/10/26

Richard (Hyundai owner) reviewed 8/10/26

I’d be perfectly happy with the service and results … however, a thorough quality check was not completed before we picked up our car and there a a few touch ups that need to be completed which requires us to leave our car for another day. This is a pretty big inconvenience considering we were without our car already for multiple weeks.

Robert (Ford owner) reviewed 8/7/26

Larry (Toyota owner) reviewed 8/7/26

George (Kia owner) reviewed 8/6/26

John (Ford owner) reviewed 8/4/26

Scott (Mazda owner) reviewed 8/3/26

Deborah (Nissan owner) reviewed 7/30/26

Excellent service.

Josie was terrific to work with.

Charles (Hyundai owner) reviewed 7/29/26

Christine (Jeep owner) reviewed 7/27/26

Benjamin (Ford owner) reviewed 7/20/26

Repair quality is awesome. Paint matches perfectly and looks brand new!

Everyone was very friendly and the updates from Rose were awesome! Thank you!!

Sean (Mercedes-Benz owner) reviewed 7/20/26

Rosita (Toyota owner) reviewed 7/20/26

Luke (Kia owner) reviewed 7/20/26

Carroll (Dodge owner) reviewed 7/16/26

My truck was in the shop for only four hours, and they even washed my truck and vacuumed the interior. Top-notch service, and I highly recommend them!

Melissa (BMW owner) reviewed 7/16/26

They are every communicative and well organized with thier updates and progress.

They are very communicative and well organized with thier updates and progress.

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view more shops in: Warrenton | 20186

Normally it's not possible for an auto body shop to provide an accurate estimate over the phone because they will need to inspect the vehicle for hidden structural damage.

Warrenton Auto Service

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About Warrenton Auto Service

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Reviews (4,184)

3,979 Customers Rated

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.5/5.0

Repair Quality - 3.0/5.0 -

Customer Service - 4.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 2.0/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 3.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?