Caliber - Gainesville Rx

4.9 (5,398reviews)

98%

(571) 261-9573

13260 University Blvd, Gainesville, VA 20155

98%

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13260 University Blvd
Gainesville, VA 20155

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About Caliber - Gainesville Rx

See Photos

13260 University Blvd
Gainesville, VA 20155

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

Call

Website

Reviews (5,398)

Sort By:
Newest
Rating

4,639 Customers Rated

5 Stars

77.1% Complete

(4161)
4 Stars

5.2% Complete

(279)
3 Stars

1.4% Complete

(76)
2 Stars

0.9% Complete

(50)
1 Star

0.3% Complete

(17)
< 1 Star

1% Complete

(56)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding communication, with many highlighting frequent text and call updates that kept them informed throughout the repair process. The quality of repairs was widely celebrated, with numerous customers noting their vehicles looked brand new upon return. Timeliness was another strong point, as many repairs were completed ahead of schedule, which was greatly appreciated. The coordination with rental car companies and insurance providers was frequently noted as seamless and stress-free. A few customers mentioned minor concerns such as incomplete repairs or delays, reflecting areas customers feel could be further refined for an even better experience.

Select to learn more

Service Quality
Timeliness
Communication

"... I picked it up, the scratch was completely gone. The quality of the repair exceeded my expectations. They also took the time to explain the post-service ..." Read more

"... car after my accident. The team was professional, the repairs were flawless, and were completed earlier than projected. I couldnt be happier with the service!" Read more

"... companies; really good communication with regular updates; excellent workmanship on the repair, the car was perfectly restored to its original condition. Very high marks all-around. ..." Read more

"... repair process. My car was repaired quickly, and the quality of the work exceeded my expectations—it looks like new again. Everyone made the process smooth and stress-free. ..." Read more

"Quality was outstanding - my car looks brand new!"

"Done efficiently and finished earlier than scheduled"

"... and working with insurance. Everyone was pleasant. Communication was great and the work was done early." Read more

"The communications were greatly appreciated and the job was done ahead of schedule. Thank you!"

"Communication was excellent and I got my car back sooner than expected. Repairs were done well."

"However, it took a full 2 weeks for the repairs. The damage was not extensive so I was frustrated that it took 2 weeks."

"... The process was efficient, professional and timely. The many reminders were much appreciated. The coordination between Traveler's, Enterprise & ..." Read more

"... of dealing with the aftermath of a a car accident. Great communication and excellent work." Read more

"... customer service from intake to release of my vehicle. Professional service and communication with me regarding the status of repairs. I have no reason to not recommend Caliber ..." Read more

"Love the communication channel and text updates!"

"Received no communication until I called to see if the car was ready for pick up."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... I picked it up, the scratch was completely gone. The quality of the repair exceeded my expectations. They also took the time to explain the post-service ..." Read more

"... car after my accident. The team was professional, the repairs were flawless, and were completed earlier than projected. I couldnt be happier with the service!" Read more

"... repair process. My car was repaired quickly, and the quality of the work exceeded my expectations—it looks like new again. Everyone made the process smooth and stress-free. ..." Read more

"Quality was outstanding - my car looks brand new!"

"Done efficiently and finished earlier than scheduled"

"... and working with insurance. Everyone was pleasant. Communication was great and the work was done early." Read more

"The communications were greatly appreciated and the job was done ahead of schedule. Thank you!"

"Communication was excellent and I got my car back sooner than expected. Repairs were done well."

"However, it took a full 2 weeks for the repairs. The damage was not extensive so I was frustrated that it took 2 weeks."

"... The process was efficient, professional and timely. The many reminders were much appreciated. The coordination between Traveler's, Enterprise & ..." Read more

"... of dealing with the aftermath of a a car accident. Great communication and excellent work." Read more

"... customer service from intake to release of my vehicle. Professional service and communication with me regarding the status of repairs. I have no reason to not recommend Caliber ..." Read more

"Love the communication channel and text updates!"

"Received no communication until I called to see if the car was ready for pick up."

Paul (RAM owner) reviewed 10/22/26

The team was very good at communicating every step of the way. Plus they provided a professional service that made the process seamless.

Christopher (Chevrolet owner) reviewed 10/22/26

Communication was fantastic. Truck looks great, five stars!!!

Earle (Dodge owner) reviewed 10/22/26

The repair itself was great. I was kept informed throughout the process. Very happy.

Connie (Chevrolet owner) reviewed 10/22/26

Teresa (Toyota owner) reviewed 10/21/26

I really appreciate how William / Guy and Brian the front desk clerk these guys are Top notch! Thank y'all for going above and beyond great job y'all! 💪✝️✌️

Joan (Honda owner) reviewed 10/21/26

My experience with Caliber Collision has been great. Everyone treated me with respect. Guy went over everything that would be repaired when I arrived. He kept me advised as to how the repairs were going daily.

Bashar (Honda owner) reviewed 10/19/26

Excellent service Timely delivery Prompt response Wonderful professional job

Ltcol Ralph (Toyota owner) reviewed 10/19/26

Albert (Ford owner) reviewed 10/16/26

You all were great. Thanks for making then entire process simple and quick

Debra (Honda owner) reviewed 10/15/26

Daniel (RAM owner) reviewed 10/14/26

5 Stars

Jasmine (Ford owner) reviewed 10/12/26

Matthew (Hyundai owner) reviewed 10/6/26

Shirley (Toyota owner) reviewed 10/5/26

I would definitely recommend them - they were actually recommended to me by neighbors and even relatives in Indiana - and I was never disappointed at any point during the repairs. Great company

The car looks amazing - could not tell there was ever any damage - even the inside was spotless.

Everyone at Caliber was very helpful and kept me informed on the status. It is an amazing team at this location.

Joseph (Lexus owner) reviewed 10/5/26

It took longer time than expected

Ricardo (Chevrolet owner) reviewed 10/3/26

Raymond (Mercedes-Benz owner) reviewed 10/3/26

Have used them in past

Looks great

Gus was great kept me up to date

Ina (Toyota owner) reviewed 10/1/26

Caliber was very professional and finished the repair on time. I will definitely recommend everyone to call them if you need a car repair.

I will definetly recommend the shop to my friends and friends.

My repair was on point with my second agent after my first Travelers agent ghosted me

They were very prompt to help me and very professional. My car was fixed on time.

Lindsey (Ford owner) reviewed 9/30/26

Julius (Toyota owner) reviewed 9/30/26

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view more shops in: Gainesville | 20155

Auto Body Shops and Auto Mechanic Shops are different. Mechanical Repair shops fix the internal workings of a car (engine, transmission, brakes, etc.) while Auto Body shops typically only work on external components damaged in an accident.

Caliber - Gainesville Rx

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Gainesville Rx

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (5,398)

4,639 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0