Caliber - Gainesville
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Keeping me updated the whole time my car was in the shop was very good. Thank you
My Experience - 5.0/5.0 -
Everyone did their job well. It’s an excellent team. My car was done earlier than expected and that was very much appreciated. Thank you.
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
They kept us informed and up to date with everything.
My Experience - 5.0/5.0 -
From Maria when I walked into your collision center, to Nick to the technician, just absolutely wonderful service and excellent work. I think the communication skills of your personnel are unsurpassed and could be used for an example for any company.. I hope I won’t need any body work in the future but if I do I’ll bring to your shop in Gainesville VA. Thanks for your expertise and excellent work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Maria and Nicky were very professional and capable. Great communication. Excellent workmanship.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was kept informed of the progress frequently. Job completed earlier than planned. Gar was completely professional. Very pleased with the results.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very pleasant experience. Polite people and quality work.
My Experience - 5.0/5.0 -
The communication from the shop was spectacular! I never wondered where they were in the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very thorough with daily communication, timely repairs, car looks great inside and out!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is the 2nd time I have had to use this particular Caliber Collision and both times my vehicle was ready before the projected pick-up date.
Customer Service - 5.0/5.0 -
Customer Service was great, there was some confusion between my insurance and other party insurance with setting of preliminary inspections, but it all was handled.