Caliber - Chantilly

4.8 (11,069reviews)
96%
14000 Willard Road,  Chantilly,  VA  20151

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
Honda
I-Car

Reviews (11,069)

My Experience

Excellent work and customer services.

Likely to Recommend

Repair Quality

Excellent work and customer service. Thanks for fixing my CR-V very professional

Customer Service

It was great

Likely to Recommend

Repair Quality

Fantastic job

Customer Service

Chris was great

My Experience

Here’s my Google post. I’ve used Caliber Collision several times in the past. I recently had a large door ding and am completely satisfied with the outcome come. Great service and no complaints about anything. The work was performed diligently and I was communicated with throughout the process. My car was done sooner than the estimate provided and came in less than the estimate. Upon pickup my car was spotless like nothing ever happened. Laura, my customer service representative, was awesome and could not have helped more. Rafek, my service representative, was awesome, more attentive to detail then I would be and kept me updated throughout the whole process. I would 100% recommend Caliber for service and quality.

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

My Experience

JD was super helpful and made sure I got updated on the status of my car. My car looked like no damages had occurred.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Christopher Lee did everything to ensure that I was satisfied with the repairs of my car. He was very good at communicating how the status. Their payment was an updating all the information to keep everything up-to-date. This is a reason why I always go to calibre collisions when I’m in an accent, and or something occurs with my car because I know that they are reliable and we’ll get the job done right the first time around..

Likely to Recommend

Highly recommend

Repair Quality

Very professional and pleased with the quality of their work.

Customer Service

Great customer service. The manager and the staff are very professional and friendly.

Likely to Recommend

Repair Quality

Only problem is that when I went there I only had dings from previous from random ppl. I got my car and come to find out there was a scratch on driver side and driver passenger side. Each door had a long scratch a few inches long. I did not go in and report it as I assumed they would think I did it. Luckily I had some polish to fix the scratches.

Customer Service

Likely to Recommend

Repair Quality

Caliber worked with my timeframe to get my car repaired. When I took delivery, it still needed something, which I pointed out and they came back and fixed it immediately. I’m completely satisfied with their work and would recommend them.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Customer Service

My Experience

Good job! 👍 Thank you!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

JD took care of all repairs and went beyond the extra mile to take care of repairs unrelated to the accident. Communication was fantastic and overall satisfaction was a 12 out of 10. Phenomenal experience.

Likely to Recommend

Would have given a ‘12’ if that was an option.

Repair Quality

Customer Service

Awesome job on the repairs as well as the communication from JD and team.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone is terrific at this location and truly work to make the best of the experience and ensure best quality repairs are performed

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean