Caliber - Burke
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Timeliness
My Experience - 5.0/5.0 -
The process in dealing with Caliber was relatively effortless and problem free. I was particularly impressed with the professionalism and attention to my repair from the estimator, Ebony Olivia. She let me know upfront what the process was and kept me informed daily as to the status of the repair. It was a pleasure working with her.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks beautiful and the work was finished sooner than expected!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All aspects associated with our repair were professionally done
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent work and Customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I had an issue with rental car we had during repairs to our van at Caliber. I had to take it back to Enterprise on the day my van was completed by Caliber (due to someone hitting the rental) at about 4:45 pm. I was informed that Caliber would be closing before I would get back from dropping off the rental. The front desk person said I won't take up your time by going through the van after repairs and he handed me the keys. I was informed by the front desk at Caliber to ensure car was outside fence so I could pick up after dropping off the rental (it was already parked outside fence by Caliber). I got back to Caliber to drive my van home after dropping off the rental. When I got into my van there was a white substance on the front driver seat (looked like paint or primer) and the car was full of dust all over seats in front and back. It was like the windows were left open while body work was being done. We called Caliber back today (day after pick-up when Caliber was open). We informed them of the situation. We were told to bring it by for assessment. We asked how long we would need to leave it as the car was already in the shop for multiple weeks and we no longer had a rental car. The Caliber representative on the phone told us they were not sure.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
i could not be happier with the results.
Repair Quality - 5.0/5.0 -
they did a great job. Looked like new.
Customer Service - 5.0/5.0 -
kept me up to date on the process.
Returned Clean
My Experience - 5.0/5.0 -
Vary satisfy with the result, communication and customer service help.