Caliber - Chantilly Expo Center

4.9 (5,241reviews)

98%

(703) 631-2151

14150 Willard Road, Chantilly, VA 20151

98%

See Photos

14150 Willard Road
Chantilly, VA 20151

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

About Caliber - Chantilly Expo Center

See Photos

14150 Willard Road
Chantilly, VA 20151

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

Call

Website

Reviews (5,241)

Sort By:
Newest
Rating

4,417 Customers Rated

5 Stars

73.9% Complete

(3875)
4 Stars

7.7% Complete

(404)
3 Stars

1.3% Complete

(67)
2 Stars

0.6% Complete

(32)
1 Star

0.2% Complete

(13)
< 1 Star

0.5% Complete

(26)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding service quality, with repairs frequently described as flawless, like new, and exceeding expectations. The team was widely recognized for professionalism, friendliness, and making customers feel valued throughout what is often a stressful process. Communication stood out as a major strength, with customers appreciating frequent text and phone updates that kept them informed at every stage. Timeliness was another highlight, as many customers noted their vehicles were completed ahead of schedule. A few customers mentioned opportunities for improvement in communication consistency and repair timelines, but these were far outweighed by the volume of positive feedback across all areas.

Select to learn more

Service Quality
Timeliness
Communication

"... focusing on the car and its handling and sounds, etc. I cant say enough about how I feel confident in the work that was completed to bring my car back to normal." Read more

"Caliber Collision did a fantastic job!! My car looks as good as new and was delivered much sooner than expected! I would highly recommend them to everyone ..." Read more

"... the quality of work. The team did an excellent job—my car looks and drives like new. Their customer service was outstanding as well. They were professional, helpful, and kept ..." Read more

"Caliber did a great job. You can't tell the van was in an accident. The personnel are very professional and helpful. Thank you."

"Best overall staff Ive ever experienced! Kudos to the entire team!"

"... communication through the whole process. Super responsive and my car was done earlier than expected. Work looks great" Read more

"My car was delivered much earlier than I expected. I was thrilled!"

"... my appreciation to the team for a job well done. The work was done faster and cheaper than the initial estimate. I was extremely happy to get my vehicle back sooner ..." Read more

"The time to repair was longer than anticipated and there was a small dent that I wanted repaired and was not done"

"Mechanics found an issue that delayed the job and then a snowstorm hit and I delayed picking it up until the streets were ..." Read more

"... to picking up my car, I was treated like family. Consistent updates throughout the process. Very helpful and honest communication. Highly recommend for those looking for a place where ..." Read more

"Kept me in the know and up to date throughout the process"

"... get the updates on the status of the car and was consistently reminded that I was able to call if I needed any additional information or assistance." Read more

"communication throughout the processes was lacking. repairs took longer than anticipated with very little communication as ..." Read more

"Caliber Collision customer service, communication, scheduling, transparency, and expertise of workmanship is exemplary of what all collision repair businesses should strive ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication